NetSuite OpenAir vs Datto Autotask

Struggling to choose between NetSuite OpenAir and Datto Autotask? Both products offer unique advantages, making it a tough decision.

NetSuite OpenAir is a Business & Commerce solution with tags like time-tracking, billing, invoicing, expense-management, resource-planning, reporting.

It boasts features such as Time tracking, Billing and invoicing, Expense management, Resource planning, Reporting, Project management, Professional services automation and pros including Comprehensive project and resource management features, Cloud-based for easy access and scalability, Integrates with other NetSuite products, Customizable to fit specific business needs.

On the other hand, Datto Autotask is a Business & Commerce product tagged with psa, rmm, bdr, it-business-management, professional-services-automation.

Its standout features include Professional Services Automation (PSA), Remote Monitoring and Management (RMM), Backup and Disaster Recovery (BDR), Integrated IT business management platform, Ticketing and workflow management, Billing and invoicing, Asset management, Reporting and analytics, and it shines with pros like Comprehensive all-in-one solution for MSPs, Tight integration between PSA, RMM, and BDR, Robust ticketing and workflow management, Customizable dashboards and reporting, Scalable for growing MSP businesses.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

NetSuite OpenAir

NetSuite OpenAir

NetSuite OpenAir is a cloud-based professional services automation software that helps manage projects, resources, and finances. It includes features like time tracking, billing and invoicing, expense management, resource planning, and reporting.

Categories:
time-tracking billing invoicing expense-management resource-planning reporting

NetSuite OpenAir Features

  1. Time tracking
  2. Billing and invoicing
  3. Expense management
  4. Resource planning
  5. Reporting
  6. Project management
  7. Professional services automation

Pricing

  • Subscription-Based

Pros

Comprehensive project and resource management features

Cloud-based for easy access and scalability

Integrates with other NetSuite products

Customizable to fit specific business needs

Cons

Steep learning curve for new users

Pricing can be expensive for smaller businesses

Limited customization options for non-technical users


Datto Autotask

Datto Autotask

Datto Autotask is an IT business management platform that provides professional services automation, remote monitoring and management, and backup and disaster recovery for managed service providers. It combines PSA, RMM, and BDR into a single integrated suite.

Categories:
psa rmm bdr it-business-management professional-services-automation

Datto Autotask Features

  1. Professional Services Automation (PSA)
  2. Remote Monitoring and Management (RMM)
  3. Backup and Disaster Recovery (BDR)
  4. Integrated IT business management platform
  5. Ticketing and workflow management
  6. Billing and invoicing
  7. Asset management
  8. Reporting and analytics

Pricing

  • Subscription-Based

Pros

Comprehensive all-in-one solution for MSPs

Tight integration between PSA, RMM, and BDR

Robust ticketing and workflow management

Customizable dashboards and reporting

Scalable for growing MSP businesses

Cons

Can be complex to set up and configure

Steep learning curve for new users

Pricing can be expensive for smaller MSPs

Limited customization options for some features