New Relic Insights vs Support.com Nexus

Struggling to choose between New Relic Insights and Support.com Nexus? Both products offer unique advantages, making it a tough decision.

New Relic Insights is a Ai Tools & Services solution with tags like monitoring, dashboards, alerts, data-visualization.

It boasts features such as Query language for analyzing event data, Visualizations and dashboards, Alerts based on query results, Integrations with New Relic APM and other data sources, REST API and SDKs for programmatic access and pros including Powerful querying capabilities, Easy to build dashboards and visualizations, Real-time monitoring and alerting, Integrates nicely with other New Relic products, Scalable to large data volumes.

On the other hand, Support.com Nexus is a Remote Work & Education product tagged with remote-support, it-management, remote-control, unattended-access, asset-management, monitoring.

Its standout features include Remote control, Unattended access, Asset management, Monitoring, Scripting, Reporting, and it shines with pros like Intuitive interface, Scalable for large deployments, Integration with other tools, Flexible access options.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

New Relic Insights

New Relic Insights

New Relic Insights is a data analytics platform that allows users to query and visualize telemetry data from New Relic products and other sources. It provides tools to build dashboards, set alerts, and gain insights into application and business performance.

Categories:
monitoring dashboards alerts data-visualization

New Relic Insights Features

  1. Query language for analyzing event data
  2. Visualizations and dashboards
  3. Alerts based on query results
  4. Integrations with New Relic APM and other data sources
  5. REST API and SDKs for programmatic access

Pricing

  • Subscription-Based

Pros

Powerful querying capabilities

Easy to build dashboards and visualizations

Real-time monitoring and alerting

Integrates nicely with other New Relic products

Scalable to large data volumes

Cons

Steep learning curve for query language

Limited to New Relic data sources by default

Can be complex to set up for large environments

Additional cost on top of other New Relic products


Support.com Nexus

Support.com Nexus

Support.com Nexus is a remote support and IT management software that allows technicians to provide remote support and manage IT assets. It includes features like remote control, unattended access, asset management, monitoring, and more.

Categories:
remote-support it-management remote-control unattended-access asset-management monitoring

Support.com Nexus Features

  1. Remote control
  2. Unattended access
  3. Asset management
  4. Monitoring
  5. Scripting
  6. Reporting

Pricing

  • Subscription-Based

Pros

Intuitive interface

Scalable for large deployments

Integration with other tools

Flexible access options

Cons

Can be complex for smaller teams

Limited mobile device support

Expensive for some budgets