Newfies-Dialer vs CallHub

Struggling to choose between Newfies-Dialer and CallHub? Both products offer unique advantages, making it a tough decision.

Newfies-Dialer is a Business & Commerce solution with tags like voip, dialer, call-center, telemarketing, predictive-dialing, call-progress-analysis, realtime-monitoring.

It boasts features such as Predictive dialing, Voice mail detection, Call progress analysis, Real-time monitoring, Campaign, agent, and customer data management, Automatic number dialing from a list, Call recording, Call scheduling, Call routing, IVR (Interactive Voice Response) system and pros including Open source and free to use, Customizable and scalable, Robust feature set for call center operations, Supports multiple telephony providers, Active community and development.

On the other hand, CallHub is a Business & Commerce product tagged with cloudbased, call-routing, ivr-menus, call-recording, realtime-analytics, crm-integration.

Its standout features include Cloud-based call center, Call routing, IVR menus, Call recording, Real-time analytics, CRM integration, and it shines with pros like Easy to set up and use, Scalable, Affordable pricing, Good call quality, Lots of features included.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Newfies-Dialer

Newfies-Dialer

Newfies-Dialer is an open source VoIP dialer designed for call centers and telemarketers. It enables configuring campaign, agent, and customer data to automatically dial numbers from a list and connect calls. Key features include predictive dialing, voice mail detection, call progress analysis, and real-time monitoring.

Categories:
Business & Commerce Call Center Software
voip dialer call-center telemarketing predictive-dialing call-progress-analysis realtime-monitoring

Newfies-Dialer Features

  1. Predictive dialing
  2. Voice mail detection
  3. Call progress analysis
  4. Real-time monitoring
  5. Campaign, agent, and customer data management
  6. Automatic number dialing from a list
  7. Call recording
  8. Call scheduling
  9. Call routing
  10. IVR (Interactive Voice Response) system

Pricing

  • Open Source

Pros

Open source and free to use

Customizable and scalable

Robust feature set for call center operations

Supports multiple telephony providers

Active community and development

Cons

Steep learning curve for non-technical users

Requires technical expertise to set up and maintain

Limited third-party integrations out of the box

May not have the same level of support as commercial alternatives

CallHub

CallHub

CallHub is a cloud-based call center and phone system for small businesses. It includes features like call routing, IVR menus, call recording, real-time analytics, and integration with CRM platforms.

Categories:
Business & Commerce Call Center Software
cloudbased call-routing ivr-menus call-recording realtime-analytics crm-integration

CallHub Features

  1. Cloud-based call center
  2. Call routing
  3. IVR menus
  4. Call recording
  5. Real-time analytics
  6. CRM integration

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Scalable

Affordable pricing

Good call quality

Lots of features included

Cons

Can be pricey for larger teams

Limited customization options

No video conferencing

Third-party integrations can be limited