Struggling to choose between OnlineAgentPicker and PurpleBricks? Both products offer unique advantages, making it a tough decision.
OnlineAgentPicker is a Business & Commerce solution with tags like call-routing, skillsbased-routing, agent-assignment.
It boasts features such as Skills-based routing, Real-time agent availability tracking, Customizable call distribution algorithms, Detailed reporting and analytics, Integration with popular call center platforms and pros including Improved customer experience through efficient call routing, Increased agent productivity and utilization, Reduced wait times and abandoned calls, Customizable to fit different call center needs.
On the other hand, PurpleBricks is a Business & Commerce product tagged with property, sales, listings.
Its standout features include Online property listing, Flat-fee pricing model, Accompanied viewings, Negotiation of offers, Sales progression support, and it shines with pros like Lower fees compared to traditional estate agents, Convenient online platform, Personalized support throughout the selling process, Transparency in pricing and services.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
OnlineAgentPicker is a software tool that helps call center managers effectively route incoming calls to available agents. It uses skills-based routing and other algorithms to connect each customer to the best-matched agent.
PurpleBricks is an online estate agent that provides services to help people sell their homes. They charge a flat fee rather than a percentage of the sale price. Their services include advertising the property online, accompanying viewings, negotiating offers, and supporting the sales progression.