Openfire vs TeleCMI
A side-by-side look at Openfire and TeleCMI. For an in-depth review of either product, follow the links below.
Openfire
Social & Communications
Openfire is an open source instant messaging and chat server. It uses the XMPP protocol and can be configured to work with many chat clients such as Spark, Pidgin, and Web clients. It is written in Java and has features like group chat, messaging archive, and plugins.
xmppchat-serveropen-sourcejava
TeleCMI
Business & Commerce
TeleCMI is a web-based contact center software designed for call centers and helpdesk teams. It includes features such as call routing, IVR, real-time monitoring, call recording, reporting, ticketing, chat, and more.
call-routingivrrealtime-monitoringcall-recordingreportingticketingchat
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