Opinionlab vs SurveyJS

Struggling to choose between Opinionlab and SurveyJS? Both products offer unique advantages, making it a tough decision.

Opinionlab is a Business & Commerce solution with tags like survey, feedback, analytics.

It boasts features such as Collects customer feedback via email, web, and SMS surveys, Analyzes feedback data to identify key metrics and insights, Integrates with CRM systems like Salesforce and Zendesk, Provides dashboards and reports to track metrics over time, Allows segmentation of data based on attributes, Automates workflow for sending surveys and alerts and pros including Easy to create and send surveys, Powerful analytics and reporting, Integrates feedback data with CRM systems, Identifies key metrics and trends, Customizable dashboards, Automates feedback collection process.

On the other hand, SurveyJS is a Education & Reference product tagged with survey, form, quiz, questionnaire, javascript.

Its standout features include Supports various question types like single choice, multiple choice, dropdown, matrix, rating, comment box, etc, Provides themes and templates for quick styling, Logic and validation to improve data quality, Works across devices and screen sizes, Open source and customizable, Integration with backend platforms like Node.js, .NET, etc, Localization support, Accessibility features, and it shines with pros like Free and open source, Easy to use and customize, Feature rich out of the box, Good documentation and community support, Actively maintained and updated, Works well across devices, Good option for basic to intermediate survey needs.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Opinionlab

Opinionlab

Opinionlab is a customer experience management software that allows businesses to collect feedback across various channels like email and web surveys. It analyzes the feedback data to identify key metrics and insights.

Categories:
survey feedback analytics

Opinionlab Features

  1. Collects customer feedback via email, web, and SMS surveys
  2. Analyzes feedback data to identify key metrics and insights
  3. Integrates with CRM systems like Salesforce and Zendesk
  4. Provides dashboards and reports to track metrics over time
  5. Allows segmentation of data based on attributes
  6. Automates workflow for sending surveys and alerts

Pricing

  • Subscription-Based

Pros

Easy to create and send surveys

Powerful analytics and reporting

Integrates feedback data with CRM systems

Identifies key metrics and trends

Customizable dashboards

Automates feedback collection process

Cons

Steep learning curve

Complex pricing tiers

Additional fees for more advanced features

Limited customization options

No offline survey options

Requires technical expertise to set up


SurveyJS

SurveyJS

SurveyJS is an open-source JavaScript survey and form library. It allows you to easily create beautiful online surveys, quizzes, polls, and questionnaires with lots of built-in features like various question types, themes, logic, and validation.

Categories:
survey form quiz questionnaire javascript

SurveyJS Features

  1. Supports various question types like single choice, multiple choice, dropdown, matrix, rating, comment box, etc
  2. Provides themes and templates for quick styling
  3. Logic and validation to improve data quality
  4. Works across devices and screen sizes
  5. Open source and customizable
  6. Integration with backend platforms like Node.js, .NET, etc
  7. Localization support
  8. Accessibility features

Pricing

  • Open Source
  • Free

Pros

Free and open source

Easy to use and customize

Feature rich out of the box

Good documentation and community support

Actively maintained and updated

Works well across devices

Good option for basic to intermediate survey needs

Cons

Lacks some advanced or enterprise features

Not ideal for very complex or long surveys

Limited reporting and analytics capabilities

Requires some development skills to fully customize

Not as polished as paid solutions