Orderry vs InvGate Service Desk

Struggling to choose between Orderry and InvGate Service Desk? Both products offer unique advantages, making it a tough decision.

Orderry is a Business & Commerce solution with tags like scheduling, dispatching, work-orders, invoicing, reporting, payments, mobile.

It boasts features such as Drag-and-drop scheduling, Dispatch optimization, Custom reporting, Payment processing, Mobile apps and pros including Efficient job scheduling, Optimized tech dispatch, Customizable reports, Integrated payments, Mobile access.

On the other hand, InvGate Service Desk is a Business & Commerce product tagged with itsm, ticketing, asset-management, knowledge-base.

Its standout features include IT Service Management (ITSM), Incident Management, Problem Management, Change Management, Asset Management, Knowledge Base, Reporting and Analytics, Customizable Workflows, Self-Service Portal, Integrations with Third-Party Tools, and it shines with pros like Comprehensive ITSM functionality, Intuitive and user-friendly interface, Customizable to fit specific business needs, Robust reporting and analytics capabilities, Strong asset management features.

Feature	Orderry	InvGate Service Desk
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Orderry

Description: Orderry is a service order management software designed for field service businesses. It allows companies to efficiently schedule jobs, dispatch techs, manage work orders, and invoice clients. Key features include drag-and-drop scheduling, dispatch optimization, custom reporting, payment processing, and mobile apps.

InvGate Service Desk

Description: InvGate Service Desk is an IT service management software that allows companies to track, manage, and resolve IT support tickets. It includes features like asset management, change management, knowledge base, and more.

Key Features Comparison

Orderry Features

• Drag-and-drop scheduling
• Dispatch optimization
• Custom reporting
• Payment processing
• Mobile apps

InvGate Service Desk Features

• IT Service Management (ITSM)
• Incident Management
• Problem Management
• Change Management
• Asset Management
• Knowledge Base
• Reporting and Analytics
• Customizable Workflows
• Self-Service Portal
• Integrations with Third-Party Tools

Pros & Cons Analysis

Orderry

Pros

• Efficient job scheduling
• Optimized tech dispatch
• Customizable reports
• Integrated payments
• Mobile access

Cons

• Steep learning curve
• Limited custom fields
• No CRM
• Weak inventory management

InvGate Service Desk

Pros

• Comprehensive ITSM functionality
• Intuitive and user-friendly interface
• Customizable to fit specific business needs
• Robust reporting and analytics capabilities
• Strong asset management features

Cons

• Pricing can be on the higher end for smaller organizations
• Some users report a learning curve for certain features
• Limited mobile app functionality compared to desktop version

Pricing Comparison

Orderry

• Subscription-Based

InvGate Service Desk

• Subscription-Based