Orderry vs Kickserv

Struggling to choose between Orderry and Kickserv? Both products offer unique advantages, making it a tough decision.

Orderry is a Business & Commerce solution with tags like scheduling, dispatching, work-orders, invoicing, reporting, payments, mobile.

It boasts features such as Drag-and-drop scheduling, Dispatch optimization, Custom reporting, Payment processing, Mobile apps and pros including Efficient job scheduling, Optimized tech dispatch, Customizable reports, Integrated payments, Mobile access.

On the other hand, Kickserv is a Business & Commerce product tagged with ticket-management, knowledge-base, live-chat.

Its standout features include Ticket management, Knowledge base, Live chat, Open API, Email piping, Canned responses, SLA policies, Help desk reports, and it shines with pros like Free and open source, Easy to set up and use, Good basic feature set, Integrates with many apps, Self-hosted.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Orderry

Orderry

Orderry is a service order management software designed for field service businesses. It allows companies to efficiently schedule jobs, dispatch techs, manage work orders, and invoice clients. Key features include drag-and-drop scheduling, dispatch optimization, custom reporting, payment processing, and mobile apps.

Categories:
Business & Commerce Field Service Management
scheduling dispatching work-orders invoicing reporting payments mobile

Orderry Features

  1. Drag-and-drop scheduling
  2. Dispatch optimization
  3. Custom reporting
  4. Payment processing
  5. Mobile apps

Pricing

  • Subscription-Based

Pros

Efficient job scheduling

Optimized tech dispatch

Customizable reports

Integrated payments

Mobile access

Cons

Steep learning curve

Limited custom fields

No CRM

Weak inventory management

Kickserv

Kickserv

Kickserv is an open-source customer support software designed for small businesses. It provides ticket management, knowledge base, and live chat features to help companies support their customers.

Categories:
Business & Commerce Customer Support
ticket-management knowledge-base live-chat

Kickserv Features

  1. Ticket management
  2. Knowledge base
  3. Live chat
  4. Open API
  5. Email piping
  6. Canned responses
  7. SLA policies
  8. Help desk reports

Pricing

  • Open Source

Pros

Free and open source

Easy to set up and use

Good basic feature set

Integrates with many apps

Self-hosted

Cons

Limited customization

No advanced reporting

No phone support

Limited user roles and permissions