
Description: osTicket is an open source ticket support system that allows companies to track, prioritize, and solve customer support tickets. It is lightweight, easy to set up, and enables efficient workflow.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: SupportBee is a help desk and shared inbox software designed for SMBs. It allows companies to handle support tickets, live chats, and shared inboxes from one platform.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API