PhoneTrack vs IBM MaaS360

Struggling to choose between PhoneTrack and IBM MaaS360? Both products offer unique advantages, making it a tough decision.

PhoneTrack is a Business & Commerce solution with tags like call-tracking, analytics, monitoring, recording.

It boasts features such as Call recording, Call analytics, Lead and deal tracking, Real-time call notifications, Customizable call flows, Integrations with CRMs and marketing tools and pros including Easy to set up and use, Affordable pricing, Good call quality and reliability, Useful analytics and insights, Helps improve sales and marketing ROI.

On the other hand, IBM MaaS360 is a Security & Privacy product tagged with mobile-device-management, mobile-application-management, mobile-content-management, unified-endpoint-management.

Its standout features include Mobile device management (MDM), Mobile application management (MAM), Mobile content management (MCM), Identity and access management, Secure productivity suite, Secure browser, Secure document sharing and collaboration, and it shines with pros like Comprehensive UEM capabilities, Integration with IBM cloud services, Scalable to support large deployments, Intuitive web-based console, Granular policy controls, Built-in productivity and security tools.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

PhoneTrack

PhoneTrack

PhoneTrack is call tracking and analytics software for small businesses. It allows you to record, monitor, and analyze phone calls to understand customer interactions and improve sales.

Categories:
call-tracking analytics monitoring recording

PhoneTrack Features

  1. Call recording
  2. Call analytics
  3. Lead and deal tracking
  4. Real-time call notifications
  5. Customizable call flows
  6. Integrations with CRMs and marketing tools

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Affordable pricing

Good call quality and reliability

Useful analytics and insights

Helps improve sales and marketing ROI

Cons

Limited international calling support

Can occasionally drop calls

Analytics could be more customizable

No video calling


IBM MaaS360

IBM MaaS360

IBM MaaS360 is a unified endpoint management (UEM) platform that provides capabilities for managing mobile devices, apps, and content. It offers features like mobile device management, mobile application management, and mobile content management.

Categories:
mobile-device-management mobile-application-management mobile-content-management unified-endpoint-management

IBM MaaS360 Features

  1. Mobile device management (MDM)
  2. Mobile application management (MAM)
  3. Mobile content management (MCM)
  4. Identity and access management
  5. Secure productivity suite
  6. Secure browser
  7. Secure document sharing and collaboration

Pricing

  • Subscription-Based
  • Pay-As-You-Go

Pros

Comprehensive UEM capabilities

Integration with IBM cloud services

Scalable to support large deployments

Intuitive web-based console

Granular policy controls

Built-in productivity and security tools

Cons

Can be complex for smaller businesses

Requires training and expertise to fully utilize

Relatively expensive compared to competitors

Limited integration with non-IBM products