PhoneTrack vs IBM MaaS360

Struggling to choose between PhoneTrack and IBM MaaS360? Both products offer unique advantages, making it a tough decision.

PhoneTrack is a Business & Commerce solution with tags like call-tracking, analytics, monitoring, recording.

It boasts features such as Call recording, Call analytics, Lead and deal tracking, Real-time call notifications, Customizable call flows, Integrations with CRMs and marketing tools and pros including Easy to set up and use, Affordable pricing, Good call quality and reliability, Useful analytics and insights, Helps improve sales and marketing ROI.

On the other hand, IBM MaaS360 is a Security & Privacy product tagged with mobile-device-management, mobile-application-management, mobile-content-management, unified-endpoint-management.

Its standout features include Mobile device management (MDM), Mobile application management (MAM), Mobile content management (MCM), Identity and access management, Secure productivity suite, Secure browser, Secure document sharing and collaboration, and it shines with pros like Comprehensive UEM capabilities, Integration with IBM cloud services, Scalable to support large deployments, Intuitive web-based console, Granular policy controls, Built-in productivity and security tools.

Feature	PhoneTrack	IBM MaaS360
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Security & Privacy

Product Overview

PhoneTrack

Description: PhoneTrack is call tracking and analytics software for small businesses. It allows you to record, monitor, and analyze phone calls to understand customer interactions and improve sales.

IBM MaaS360

Description: IBM MaaS360 is a unified endpoint management (UEM) platform that provides capabilities for managing mobile devices, apps, and content. It offers features like mobile device management, mobile application management, and mobile content management.

Key Features Comparison

PhoneTrack Features

• Call recording
• Call analytics
• Lead and deal tracking
• Real-time call notifications
• Customizable call flows
• Integrations with CRMs and marketing tools

IBM MaaS360 Features

• Mobile device management (MDM)
• Mobile application management (MAM)
• Mobile content management (MCM)
• Identity and access management
• Secure productivity suite
• Secure browser
• Secure document sharing and collaboration

Pros & Cons Analysis

PhoneTrack

Pros

• Easy to set up and use
• Affordable pricing
• Good call quality and reliability
• Useful analytics and insights
• Helps improve sales and marketing ROI

Cons

• Limited international calling support
• Can occasionally drop calls
• Analytics could be more customizable
• No video calling

IBM MaaS360

Pros

• Comprehensive UEM capabilities
• Integration with IBM cloud services
• Scalable to support large deployments
• Intuitive web-based console
• Granular policy controls
• Built-in productivity and security tools

Cons

• Can be complex for smaller businesses
• Requires training and expertise to fully utilize
• Relatively expensive compared to competitors
• Limited integration with non-IBM products

Pricing Comparison

PhoneTrack

• Subscription-Based

IBM MaaS360

• Subscription-Based
• Pay-As-You-Go