PhoneTrack
PhoneTrack is call tracking and analytics software for small businesses. It allows you to record, monitor, and analyze phone calls to understand customer interactions and improve sales.
call-tracking
analytics
monitoring
recording
PhoneTrack: Call Tracking and Analytics Software
PhoneTrack is call tracking and analytics software for small businesses. It allows you to record, monitor, and analyze phone calls to understand customer interactions and improve sales.
What is PhoneTrack?
PhoneTrack is a call tracking and analytics platform designed for small and medium-sized businesses. It enables users to record, track, monitor, and analyze incoming and outgoing phone calls to gain actionable insights.
Key features of PhoneTrack include:
- Call recording to review conversations and coach employees
- Real-time call notifications and monitoring
- Custom phone numbers and call routing capabilities
- In-depth analytics on call volume, duration, sources, recordings, and more
- CRM integrations
- Customizable reports and dashboards
PhoneTrack aims to help SMBs connect call data to business outcomes. By understanding how effective phone conversations convert leads and close deals, businesses can optimize sales processes. The platform makes it easy to implement call tracking without expensive hardware. Pricing scales based on number of tracked phone numbers and usage.
Overall, PhoneTrack brings enterprise-level call tracking and insights to growing SMBs. It equips businesses to improve customer experience, agent performance, lead quality, and sales through actionable phone intelligence.
PhoneTrack Features
Features
- Call recording
- Call analytics
- Lead and deal tracking
- Real-time call notifications
- Customizable call flows
- Integrations with CRMs and marketing tools
Pricing
- Subscription-Based
Pros
Easy to set up and use
Affordable pricing
Good call quality and reliability
Useful analytics and insights
Helps improve sales and marketing ROI
Cons
Limited international calling support
Can occasionally drop calls
Analytics could be more customizable
No video calling
Official Links
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