Positively Free NPS vs AskNicely

Struggling to choose between Positively Free NPS and AskNicely? Both products offer unique advantages, making it a tough decision.

Positively Free NPS is a Business & Commerce solution with tags like opensource, net-promoter-score, nps, customer-loyalty, customer-feedback.

It boasts features such as Open-source Net Promoter Score software, Gather customer feedback via email surveys, Data analysis tools to measure customer loyalty and pros including Free and open-source, Customizable survey templates, Detailed customer feedback analytics.

On the other hand, AskNicely is a Business & Commerce product tagged with feedback, nps, cx, customer-satisfaction.

Its standout features include Gather customer feedback through surveys, Analyze customer satisfaction metrics, Identify unhappy customers, Enable companies to act on feedback, Recognize and reward employees, Promote word-of-mouth referrals, and it shines with pros like Easy to use interface, Automated feedback collection, Powerful analytics and reporting, Integration with popular tools like Salesforce and Slack, Helps improve customer satisfaction.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Positively Free NPS

Positively Free NPS

Positively Free NPS is an open-source Net Promoter Score software designed for gathering customer feedback. It allows sending NPS surveys via email and features data analysis tools to measure customer loyalty.

Categories:
opensource net-promoter-score nps customer-loyalty customer-feedback

Positively Free NPS Features

  1. Open-source Net Promoter Score software
  2. Gather customer feedback via email surveys
  3. Data analysis tools to measure customer loyalty

Pricing

  • Open Source

Pros

Free and open-source

Customizable survey templates

Detailed customer feedback analytics

Cons

Limited survey distribution channels

May require technical expertise to set up

Fewer features compared to paid NPS tools


AskNicely

AskNicely

AskNicely is a customer experience software designed to gather customer feedback, measure customer satisfaction, and identify unhappy customers. It helps companies act on feedback, recognize and reward employees, and promote word-of-mouth referrals.

Categories:
feedback nps cx customer-satisfaction

AskNicely Features

  1. Gather customer feedback through surveys
  2. Analyze customer satisfaction metrics
  3. Identify unhappy customers
  4. Enable companies to act on feedback
  5. Recognize and reward employees
  6. Promote word-of-mouth referrals

Pricing

  • Subscription-Based

Pros

Easy to use interface

Automated feedback collection

Powerful analytics and reporting

Integration with popular tools like Salesforce and Slack

Helps improve customer satisfaction

Cons

Can be pricey for small businesses

Feedback surveys can annoy customers if overused

Advanced features require higher pricing tier