Positively Free NPS vs AskNicely

Struggling to choose between Positively Free NPS and AskNicely? Both products offer unique advantages, making it a tough decision.

Positively Free NPS is a Business & Commerce solution with tags like opensource, net-promoter-score, nps, customer-loyalty, customer-feedback.

It boasts features such as Open-source Net Promoter Score software, Gather customer feedback via email surveys, Data analysis tools to measure customer loyalty and pros including Free and open-source, Customizable survey templates, Detailed customer feedback analytics.

On the other hand, AskNicely is a Business & Commerce product tagged with feedback, nps, cx, customer-satisfaction.

Its standout features include Gather customer feedback through surveys, Analyze customer satisfaction metrics, Identify unhappy customers, Enable companies to act on feedback, Recognize and reward employees, Promote word-of-mouth referrals, and it shines with pros like Easy to use interface, Automated feedback collection, Powerful analytics and reporting, Integration with popular tools like Salesforce and Slack, Helps improve customer satisfaction.

Feature	Positively Free NPS	AskNicely
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Positively Free NPS

Description: Positively Free NPS is an open-source Net Promoter Score software designed for gathering customer feedback. It allows sending NPS surveys via email and features data analysis tools to measure customer loyalty.

AskNicely

Description: AskNicely is a customer experience software designed to gather customer feedback, measure customer satisfaction, and identify unhappy customers. It helps companies act on feedback, recognize and reward employees, and promote word-of-mouth referrals.

Key Features Comparison

Positively Free NPS Features

• Open-source Net Promoter Score software
• Gather customer feedback via email surveys
• Data analysis tools to measure customer loyalty

AskNicely Features

• Gather customer feedback through surveys
• Analyze customer satisfaction metrics
• Identify unhappy customers
• Enable companies to act on feedback
• Recognize and reward employees
• Promote word-of-mouth referrals

Pros & Cons Analysis

Positively Free NPS

Pros

• Free and open-source
• Customizable survey templates
• Detailed customer feedback analytics

Cons

• Limited survey distribution channels
• May require technical expertise to set up
• Fewer features compared to paid NPS tools

AskNicely

Pros

• Easy to use interface
• Automated feedback collection
• Powerful analytics and reporting
• Integration with popular tools like Salesforce and Slack
• Helps improve customer satisfaction

Cons

• Can be pricey for small businesses
• Feedback surveys can annoy customers if overused
• Advanced features require higher pricing tier

Pricing Comparison

Positively Free NPS

• Open Source

AskNicely

• Subscription-Based