ProProfs Chat vs Whisbi Professional

Struggling to choose between ProProfs Chat and Whisbi Professional? Both products offer unique advantages, making it a tough decision.

ProProfs Chat is a Social & Communications solution with tags like live-chat, realtime-messaging, customer-support.

It boasts features such as Unlimited agents, Canned responses, Chatbots, Visitor monitoring, Integration with popular software and pros including Easy to use interface, Customizable design, Real-time analytics, Omnichannel support.

On the other hand, Whisbi Professional is a Business & Commerce product tagged with live-chat, customer-engagement, lead-generation, conversions.

Its standout features include Real-time visitor tracking, Unlimited chat agents, Chatbot builder, Live chat, Video chat, Co-browsing, Chat transfer, Customizable chat widget, Visitor profiles, Chat transcripts, Analytics and reports, and it shines with pros like Intuitive interface, Robust feature set, Chatbot builder, Visitor tracking, Customizable widget, Video chat capability.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

ProProfs Chat

ProProfs Chat

ProProfs Chat is a customizable live chat software that allows businesses to communicate with website visitors in real-time. It provides features like unlimited agents, canned responses, chatbots, visitor monitoring, and integration with popular software.

Categories:
live-chat realtime-messaging customer-support

ProProfs Chat Features

  1. Unlimited agents
  2. Canned responses
  3. Chatbots
  4. Visitor monitoring
  5. Integration with popular software

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Customizable design

Real-time analytics

Omnichannel support

Cons

Limited third-party integrations

No video/voice calling

Lack of advanced reporting


Whisbi Professional

Whisbi Professional

Whisbi Professional is a customer engagement and live chat software designed for sales and marketing teams. It allows real-time communication with website visitors to qualify leads, provide support, and boost conversions.

Categories:
live-chat customer-engagement lead-generation conversions

Whisbi Professional Features

  1. Real-time visitor tracking
  2. Unlimited chat agents
  3. Chatbot builder
  4. Live chat
  5. Video chat
  6. Co-browsing
  7. Chat transfer
  8. Customizable chat widget
  9. Visitor profiles
  10. Chat transcripts
  11. Analytics and reports

Pricing

  • Subscription-Based

Pros

Intuitive interface

Robust feature set

Chatbot builder

Visitor tracking

Customizable widget

Video chat capability

Cons

Can get pricey for larger teams

Limited third-party integrations

Mobile app needs improvement