Pure Chat vs LiveCall

Struggling to choose between Pure Chat and LiveCall? Both products offer unique advantages, making it a tough decision.

Pure Chat is a Social & Communications solution with tags like live-chat, realtime-chat, customer-support, visitor-tracking.

It boasts features such as Unlimited agents, Canned responses, Visitor tracking, Custom branding, Integrations with CRM and help desk tools and pros including Easy to use interface, Multiple integration options, Good value for money.

On the other hand, LiveCall is a Business & Commerce product tagged with cloudbased, call-center, phone-system, small-business, automatic-call-distribution, interactive-voice-response, call-recording, analytics, crm-integration.

Its standout features include Cloud-based call center, Automatic call distribution, Interactive voice response, Call recording, Performance analytics, CRM integration, and it shines with pros like Easy to set up and use, Scalable, Good call quality, Many integration options, Detailed analytics and reporting.

Feature	Pure Chat	LiveCall
Overall Score	N/A	N/A
Primary Category	Social & Communications	Business & Commerce

Product Overview

Pure Chat

Description: Pure Chat is a live chat software that allows websites to communicate with visitors in real-time. It offers features like unlimited agents, canned responses, visitor tracking, custom branding, and integrations with popular CRM and help desk tools.

LiveCall

Description: LiveCall is a cloud-based call center and phone system designed for small businesses. It provides features like automatic call distribution, interactive voice response, call recording, performance analytics, and integration with CRM software.

Key Features Comparison

Pure Chat Features

• Unlimited agents
• Canned responses
• Visitor tracking
• Custom branding
• Integrations with CRM and help desk tools

LiveCall Features

• Cloud-based call center
• Automatic call distribution
• Interactive voice response
• Call recording
• Performance analytics
• CRM integration

Pros & Cons Analysis

Pure Chat

Pros

• Easy to use interface
• Multiple integration options
• Good value for money

Cons

• Limited customization options
• No video or voice chat
• Basic reporting features

LiveCall

Pros

• Easy to set up and use
• Scalable
• Good call quality
• Many integration options
• Detailed analytics and reporting

Cons

• Can be expensive for large teams
• Limited customization options
• No video conferencing

Pricing Comparison

Pure Chat

• Freemium
• Subscription-Based

LiveCall

• Subscription-Based