Quickchat vs Empathy

Struggling to choose between Quickchat and Empathy? Both products offer unique advantages, making it a tough decision.

Quickchat is a Social & Communications solution with tags like chat, chatbot, live-chat, customer-engagement.

It boasts features such as Real-time chat, Chatbots, Canned responses, Visitor tracking, Live analytics and pros including Easy to use interface, Affordable pricing, Chatbot builder, Multiple chatbots, Mobile app.

On the other hand, Empathy is a Social & Communications product tagged with chat, messaging, voip, xmpp, irc.

Its standout features include Text, voice and video chat, Supports popular protocols like XMPP, IRC, Facebook Messenger, Integrates with GNOME desktop environment, Uses Telepathy framework, and it shines with pros like Free and open source, Supports multiple protocols, Voice and video chat, Integrates well with GNOME.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Quickchat

Quickchat

Quickchat is a live chat and chatbot software designed for small businesses. It allows companies to communicate with website visitors in real-time via chat and engage potential customers through automated chatbots.

Categories:
chat chatbot live-chat customer-engagement

Quickchat Features

  1. Real-time chat
  2. Chatbots
  3. Canned responses
  4. Visitor tracking
  5. Live analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Affordable pricing

Chatbot builder

Multiple chatbots

Mobile app

Cons

Limited integrations

No video chat

Basic reporting


Empathy

Empathy

Empathy is an open source instant messaging client that supports text, voice and video chat. It uses the Telepathy framework and integrates with the GNOME desktop environment. Empathy supports popular protocols like XMPP, IRC, Facebook Messenger, and more.

Categories:
chat messaging voip xmpp irc

Empathy Features

  1. Text, voice and video chat
  2. Supports popular protocols like XMPP, IRC, Facebook Messenger
  3. Integrates with GNOME desktop environment
  4. Uses Telepathy framework

Pricing

  • Open Source

Pros

Free and open source

Supports multiple protocols

Voice and video chat

Integrates well with GNOME

Cons

Limited customization options

Some stability issues

No mobile app

Lacks some features of proprietary IM clients