Remote Utilities vs Simplehelp

Struggling to choose between Remote Utilities and Simplehelp? Both products offer unique advantages, making it a tough decision.

Remote Utilities is a Remote Work & Education solution with tags like remote-control, desktop-sharing, file-transfer, system-monitoring, system-administration.

It boasts features such as Remote desktop control, File transfer, Screen recording, System information and monitoring, Remote administration, Chat, Address book and pros including Easy to use interface, Good performance, Lots of useful features, Works on all major platforms, Free for personal use.

On the other hand, Simplehelp is a Business & Commerce product tagged with live-chat, help-desk, customer-support, small-business.

Its standout features include Live chat, Help desk ticketing, Knowledge base, Visitor tracking, Chatbots, Team inbox, Mobile apps, and it shines with pros like Easy to use, Affordable pricing, Good for small businesses, Multiple chat widgets, Customizable interface.

Feature	Remote Utilities	Simplehelp
Overall Score	N/A	N/A
Primary Category	Remote Work & Education	Business & Commerce

Product Overview

Remote Utilities

Description: Remote Utilities is a remote access software that allows users to remotely control other computers over a local network or the internet. It provides features like desktop sharing, file transfer, system monitoring and administration, and more.

Simplehelp

Description: SimpleHelp is a lightweight live chat and help desk software designed for small businesses. It allows companies to communicate with website visitors in real-time via chat widgets and manage customer support tickets.

Key Features Comparison

Remote Utilities Features

• Remote desktop control
• File transfer
• Screen recording
• System information and monitoring
• Remote administration
• Chat
• Address book

Simplehelp Features

• Live chat
• Help desk ticketing
• Knowledge base
• Visitor tracking
• Chatbots
• Team inbox
• Mobile apps

Pros & Cons Analysis

Remote Utilities

Pros

• Easy to use interface
• Good performance
• Lots of useful features
• Works on all major platforms
• Free for personal use

Cons

• Can be resource intensive
• Setup requires port forwarding for remote access
• Free version has limitations
• Can be abused if not secured properly

Simplehelp

Pros

• Easy to use
• Affordable pricing
• Good for small businesses
• Multiple chat widgets
• Customizable interface

Cons

• Limited features compared to competitors
• Can feel cluttered with many agents
• No call center capabilities
• Third-party integrations cost extra

Pricing Comparison

Remote Utilities

• Freemium
• Subscription-Based

Simplehelp

• Freemium
• Subscription-Based