Remotely vs FixMe.IT

Struggling to choose between Remotely and FixMe.IT? Both products offer unique advantages, making it a tough decision.

Remotely is a Remote Work & Education solution with tags like remote-desktop, file-transfer, chat, vpn, open-source.

It boasts features such as Remote desktop control, File transfer, Chat, VPN tunneling and pros including Free and open source, Cross-platform, Secure encrypted connections, Easy to set up and use.

On the other hand, FixMe.IT is a Business & Commerce product tagged with service-desk, asset-management, ticketing, resource-planning, change-management, knowledge-base.

Its standout features include Incident management, Problem management, Change management, Release management, Service request management, Knowledge base, Asset management, Configuration management, Reporting and analytics, and it shines with pros like Easy to use interface, Customizable workflows, Robust access control, Native mobile apps, Integration with popular apps, Self-service portal.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Remotely

Remotely

Remotely is a free, open source remote access software that allows users to access computers and servers remotely. It offers features like remote desktop control, file transfer, chat, VPN tunneling, and more.

Categories:
Remote Work & Education Remote Access
remote-desktop file-transfer chat vpn open-source

Remotely Features

  1. Remote desktop control
  2. File transfer
  3. Chat
  4. VPN tunneling

Pricing

  • Free
  • Open Source

Pros

Free and open source

Cross-platform

Secure encrypted connections

Easy to set up and use

Cons

Limited features compared to paid options

Can be slower than proprietary software

Requires port forwarding for remote access

FixMe.IT

FixMe.IT

FixMe.IT is an IT service desk and asset management software. It provides ticketing, resource planning, change management, and knowledge base capabilities for managing IT operations and providing internal support.

Categories:
Business & Commerce It Management
service-desk asset-management ticketing resource-planning change-management knowledge-base

FixMe.IT Features

  1. Incident management
  2. Problem management
  3. Change management
  4. Release management
  5. Service request management
  6. Knowledge base
  7. Asset management
  8. Configuration management
  9. Reporting and analytics

Pricing

  • Subscription-Based

Pros

Easy to use interface

Customizable workflows

Robust access control

Native mobile apps

Integration with popular apps

Self-service portal

Cons

Can be pricey for small teams

Limited custom code extensibility

Third-party integrations cost extra