
Description: Respond Flow is a customer support software that allows companies to manage conversations across multiple channels like email, chat, and social media from one unified inbox. It features team collaboration tools, canned response templates, and customer analytics.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: Zipwhip is a business text messaging software that allows companies to text customers from their landlines and toll-free numbers. It integrates with existing business phone systems to enable two-way SMS conversations at scale.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API