A scalable business text messaging platform integrating with existing phone systems for two-way SMS conversations, allowing companies to text customers from landlines and toll-free numbers.
Zipwhip is a business text messaging software that facilitates SMS/MMS conversations between companies and customers. It works by integrating with existing business landline, VoIP, or toll-free phone numbers to allow companies to send and receive text messages without using personal cell phones.
With Zipwhip, businesses can text consumers from the same phone number that they call. This provides a unified communication experience across calls, voicemails, and texts. Zipwhip offers text message forwarding that allows employees to text from their work number on their personal devices. It also has built-in features like automated chatbots, group messaging, contact management, and analytics.
Some of the key benefits of Zipwhip include increasing customer response rate and satisfaction through their preferred texting communication channel. It can help businesses reach prospects outside business hours instantly. Businesses can also use features like automated alerts and notifications via text to create touchpoints with customers and cut down on call volume. Overall, Zipwhip allows scalability and efficiency of critical business communication along with offering APIs and integrations with major software platforms.
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