Zipwhip

Zipwhip

Zipwhip is a business text messaging software that allows companies to text customers from their landlines and toll-free numbers. It integrates with existing business phone systems to enable two-way SMS conversations at scale.
Zipwhip image
messaging sms texting customers

Zipwhip: Business Text Messaging Software

A scalable business text messaging platform integrating with existing phone systems for two-way SMS conversations, allowing companies to text customers from landlines and toll-free numbers.

What is Zipwhip?

Zipwhip is a business text messaging software that facilitates SMS/MMS conversations between companies and customers. It works by integrating with existing business landline, VoIP, or toll-free phone numbers to allow companies to send and receive text messages without using personal cell phones.

With Zipwhip, businesses can text consumers from the same phone number that they call. This provides a unified communication experience across calls, voicemails, and texts. Zipwhip offers text message forwarding that allows employees to text from their work number on their personal devices. It also has built-in features like automated chatbots, group messaging, contact management, and analytics.

Some of the key benefits of Zipwhip include increasing customer response rate and satisfaction through their preferred texting communication channel. It can help businesses reach prospects outside business hours instantly. Businesses can also use features like automated alerts and notifications via text to create touchpoints with customers and cut down on call volume. Overall, Zipwhip allows scalability and efficiency of critical business communication along with offering APIs and integrations with major software platforms.

Zipwhip Features

Features

  1. Text from landlines and toll-free numbers
  2. Group messaging
  3. Contact management
  4. Automated messaging
  5. Analytics and reporting

Pricing

  • Subscription-Based

Pros

Easy integration with existing phone systems

Scalable for businesses of any size

Increased customer engagement

More professional image

Analytics for optimizing workflows

Cons

Can be expensive for very large businesses

Some limitations with MMS

Requires compatible phone system

Setup can be complex for non-tech users


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