Responsly vs QuickTapSurvey

Struggling to choose between Responsly and QuickTapSurvey? Both products offer unique advantages, making it a tough decision.

Responsly is a Business & Commerce solution with tags like customer-service, conversations, productivity, workflow.

It boasts features such as Unified inbox, Team inbox, Auto assignment, Canned responses, Conversation tagging, SLA policies, Real-time analytics, Third-party integrations, Mobile app, Help desk, Knowledge base, Multilingual support and pros including Intuitive interface, Omnichannel support, Automation capabilities, Customizable workflows, Robust reporting, Affordable pricing, Good customer support.

On the other hand, QuickTapSurvey is a Business & Commerce product tagged with survey, feedback, questionnaire, poll, response, report.

Its standout features include Drag-and-drop survey builder, Customizable survey themes, Skip logic and branching, Multiple question types, Data analytics and reporting, Real-time response view, Survey distribution and sharing, Multi-language support, Mobile optimization, and it shines with pros like Intuitive interface, Great variety of question types, Powerful analytics and reports, Flexible distribution options, Affordable pricing.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Responsly

Responsly

Responsly is a customer service software that allows companies to manage customer conversations across multiple channels like email, live chat, messaging apps, and social media from a unified inbox. It helps streamline workflow and enhance productivity.

Categories:
customer-service conversations productivity workflow

Responsly Features

  1. Unified inbox
  2. Team inbox
  3. Auto assignment
  4. Canned responses
  5. Conversation tagging
  6. SLA policies
  7. Real-time analytics
  8. Third-party integrations
  9. Mobile app
  10. Help desk
  11. Knowledge base
  12. Multilingual support

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive interface

Omnichannel support

Automation capabilities

Customizable workflows

Robust reporting

Affordable pricing

Good customer support

Cons

Can be complex for beginners

Limited native phone support

Third-party integrations cost extra


QuickTapSurvey

QuickTapSurvey

QuickTapSurvey is an easy-to-use survey and feedback software. It allows users to create online surveys, polls, and questionnaires with drag-and-drop simplicity. Users can customize surveys, collect responses, analyze results, and generate insightful reports.

Categories:
survey feedback questionnaire poll response report

QuickTapSurvey Features

  1. Drag-and-drop survey builder
  2. Customizable survey themes
  3. Skip logic and branching
  4. Multiple question types
  5. Data analytics and reporting
  6. Real-time response view
  7. Survey distribution and sharing
  8. Multi-language support
  9. Mobile optimization

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive interface

Great variety of question types

Powerful analytics and reports

Flexible distribution options

Affordable pricing

Cons

Limited custom CSS editing

No offline survey taking

Email and chat support only