Responsly vs survey-ninja

Struggling to choose between Responsly and survey-ninja? Both products offer unique advantages, making it a tough decision.

Responsly is a Business & Commerce solution with tags like customer-service, conversations, productivity, workflow.

It boasts features such as Unified inbox, Team inbox, Auto assignment, Canned responses, Conversation tagging, SLA policies, Real-time analytics, Third-party integrations, Mobile app, Help desk, Knowledge base, Multilingual support and pros including Intuitive interface, Omnichannel support, Automation capabilities, Customizable workflows, Robust reporting, Affordable pricing, Good customer support.

On the other hand, survey-ninja is a Business & Commerce product tagged with survey-builder, form-builder, questionnaires, analytics.

Its standout features include Drag-and-drop form builder, Skip logic, Data analytics, Integrations with third-party apps and services, and it shines with pros like Easy to use interface, Variety of question types, Real-time response tracking, Customizable branding.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Responsly

Responsly

Responsly is a customer service software that allows companies to manage customer conversations across multiple channels like email, live chat, messaging apps, and social media from a unified inbox. It helps streamline workflow and enhance productivity.

Categories:
customer-service conversations productivity workflow

Responsly Features

  1. Unified inbox
  2. Team inbox
  3. Auto assignment
  4. Canned responses
  5. Conversation tagging
  6. SLA policies
  7. Real-time analytics
  8. Third-party integrations
  9. Mobile app
  10. Help desk
  11. Knowledge base
  12. Multilingual support

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive interface

Omnichannel support

Automation capabilities

Customizable workflows

Robust reporting

Affordable pricing

Good customer support

Cons

Can be complex for beginners

Limited native phone support

Third-party integrations cost extra


survey-ninja

survey-ninja

Survey Ninja is an online survey and form builder that allows users to easily create professional-looking surveys, questionnaires, forms and more. It includes drag-and-drop form building, skip logic, data analytics, and integrations with various third-party apps and services.

Categories:
survey-builder form-builder questionnaires analytics

Survey-ninja Features

  1. Drag-and-drop form builder
  2. Skip logic
  3. Data analytics
  4. Integrations with third-party apps and services

Pricing

  • Free
  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Variety of question types

Real-time response tracking

Customizable branding

Cons

Limited free plan features

Some advanced features require paid subscription

Limited question logic options in free plan