Responsly vs survey-ninja

Struggling to choose between Responsly and survey-ninja? Both products offer unique advantages, making it a tough decision.

Responsly is a Business & Commerce solution with tags like customer-service, conversations, productivity, workflow.

It boasts features such as Unified inbox, Team inbox, Auto assignment, Canned responses, Conversation tagging, SLA policies, Real-time analytics, Third-party integrations, Mobile app, Help desk, Knowledge base, Multilingual support and pros including Intuitive interface, Omnichannel support, Automation capabilities, Customizable workflows, Robust reporting, Affordable pricing, Good customer support.

On the other hand, survey-ninja is a Business & Commerce product tagged with survey-builder, form-builder, questionnaires, analytics.

Its standout features include Drag-and-drop form builder, Skip logic, Data analytics, Integrations with third-party apps and services, and it shines with pros like Easy to use interface, Variety of question types, Real-time response tracking, Customizable branding.

Feature	Responsly	survey-ninja
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Responsly

Description: Responsly is a customer service software that allows companies to manage customer conversations across multiple channels like email, live chat, messaging apps, and social media from a unified inbox. It helps streamline workflow and enhance productivity.

survey-ninja

Description: Survey Ninja is an online survey and form builder that allows users to easily create professional-looking surveys, questionnaires, forms and more. It includes drag-and-drop form building, skip logic, data analytics, and integrations with various third-party apps and services.

Key Features Comparison

Responsly Features

• Unified inbox
• Team inbox
• Auto assignment
• Canned responses
• Conversation tagging
• SLA policies
• Real-time analytics
• Third-party integrations
• Mobile app
• Help desk
• Knowledge base
• Multilingual support

survey-ninja Features

• Drag-and-drop form builder
• Skip logic
• Data analytics
• Integrations with third-party apps and services

Pros & Cons Analysis

Responsly

Pros

• Intuitive interface
• Omnichannel support
• Automation capabilities
• Customizable workflows
• Robust reporting
• Affordable pricing
• Good customer support

Cons

• Can be complex for beginners
• Limited native phone support
• Third-party integrations cost extra

survey-ninja

Pros

• Easy to use interface
• Variety of question types
• Real-time response tracking
• Customizable branding

Cons

• Limited free plan features
• Some advanced features require paid subscription
• Limited question logic options in free plan

Pricing Comparison

Responsly

• Freemium
• Subscription-Based

survey-ninja

• Free
• Freemium
• Subscription-Based