REVE Chat vs Intercom

Struggling to choose between REVE Chat and Intercom? Both products offer unique advantages, making it a tough decision.

REVE Chat is a Social & Communications solution with tags like customer-service, chat, realtime, analytics.

It boasts features such as Real-time visitor monitoring, Live chat, Chat history, Canned responses, Chat transfer, Analytics and pros including Easy to use interface, Multiple chat agents support, Customizable chat widget, Canned responses save time, Detailed analytics and reports.

On the other hand, Intercom is a Social & Communications product tagged with messaging, chat, support, analytics.

Its standout features include Live Chat, Chatbots, Email Marketing, Help Desk, User Onboarding, Product Tours, User Feedback, Analytics, and it shines with pros like Easy to use interface, Integrates with many platforms, Automation features, Detailed analytics, Good customer support.

Feature	REVE Chat	Intercom
Overall Score	N/A	N/A
Primary Category	Social & Communications	Social & Communications

Product Overview

REVE Chat

Description: REVE Chat is a customer service chat software that allows companies to interact with website visitors in real-time through live chat. It provides features like real-time visitor monitoring, chat history, canned responses, chat transfer, and analytics.

Intercom

Description: Intercom is a customer messaging platform that allows businesses to communicate with customers directly within their app, website, and more. It includes features like automated messages, chatbots, campaign tools, and analytics.

Key Features Comparison

REVE Chat Features

• Real-time visitor monitoring
• Live chat
• Chat history
• Canned responses
• Chat transfer
• Analytics

Intercom Features

• Live Chat
• Chatbots
• Email Marketing
• Help Desk
• User Onboarding
• Product Tours
• User Feedback
• Analytics

Pros & Cons Analysis

REVE Chat

Pros

• Easy to use interface
• Multiple chat agents support
• Customizable chat widget
• Canned responses save time
• Detailed analytics and reports

Cons

• Limited third-party integrations
• No phone or email support
• Lack of advanced features like co-browsing

Intercom

Pros

• Easy to use interface
• Integrates with many platforms
• Automation features
• Detailed analytics
• Good customer support

Cons

• Can be expensive for larger teams
• Limitations on free plan
• Steep learning curve initially

Pricing Comparison

REVE Chat

• Freemium
• Subscription-Based

Intercom

• Freemium
• Subscription-Based