Salesforce vs Microsoft Forms

Struggling to choose between Salesforce and Microsoft Forms? Both products offer unique advantages, making it a tough decision.

Salesforce is a Business & Commerce solution with tags like crm, saas, cloud.

It boasts features such as Contact Management, Lead Management, Opportunity Management, Sales Forecasting, Marketing Automation, Customer Service, Analytics and Reporting, App Development Platform, 3rd Party Integrations and pros including User friendly interface, Highly customizable, Robust API for integrations, Powerful mobile app, Detailed analytics and reporting, Secure and reliable, Regular feature updates, Strong ecosystem of partners and developers.

On the other hand, Microsoft Forms is a Office & Productivity product tagged with survey, questionnaire, quiz, form-builder.

Its standout features include Create surveys, quizzes and polls, Distribute forms via links or embed in websites, Collect responses in real time, View analytics and summarize results, Grade quizzes automatically, Customizable themes, Accessibility support, Integration with other Microsoft 365 apps, and it shines with pros like Free and easy to use, Good for basic forms and surveys, Real-time response collection, Automatic grading for quizzes, Analytics and summary views, Mobile-friendly forms, Good for education and business use cases.

Feature	Salesforce	Microsoft Forms
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Office & Productivity

Product Overview

Salesforce

Description: Salesforce is a leading customer relationship management (CRM) platform that helps businesses manage customer data, track sales opportunities, forecast revenue, and automate marketing campaigns. It is cloud-based, customizable, and accessible from any device.

Microsoft Forms

Description: Microsoft Forms is a survey, questionnaire, and quiz tool included in Microsoft 365. It allows users to easily create forms, polls, and quizzes and distribute them to others. Results and analytics are provided.

Key Features Comparison

Salesforce Features

• Contact Management
• Lead Management
• Opportunity Management
• Sales Forecasting
• Marketing Automation
• Customer Service
• Analytics and Reporting
• App Development Platform
• 3rd Party Integrations

Microsoft Forms Features

• Create surveys, quizzes and polls
• Distribute forms via links or embed in websites
• Collect responses in real time
• View analytics and summarize results
• Grade quizzes automatically
• Customizable themes
• Accessibility support
• Integration with other Microsoft 365 apps

Pros & Cons Analysis

Salesforce

Pros

• User friendly interface
• Highly customizable
• Robust API for integrations
• Powerful mobile app
• Detailed analytics and reporting
• Secure and reliable
• Regular feature updates
• Strong ecosystem of partners and developers

Cons

• Can be expensive for smaller businesses
• Steep learning curve
• Potential for cluttered interface
• Limitations with open source version
• Dependence on internet connection

Microsoft Forms

Pros

• Free and easy to use
• Good for basic forms and surveys
• Real-time response collection
• Automatic grading for quizzes
• Analytics and summary views
• Mobile-friendly forms
• Good for education and business use cases

Cons

• Limited customization options
• No advanced logic or branching
• Only basic analytics and charts
• Limited integration capabilities
• No API access
• Must have Microsoft 365 subscription to use

Pricing Comparison

Salesforce

• Subscription-Based

Microsoft Forms

• Freemium