Securepoint VPN Client vs Sidestep

Struggling to choose between Securepoint VPN Client and Sidestep? Both products offer unique advantages, making it a tough decision.

Securepoint VPN Client is a Security & Privacy solution with tags like vpn, encryption, remote-access, secure-connection.

It boasts features such as Secure VPN connections using IPSec or SSL protocols, Split tunneling for routing only corporate traffic through the VPN, Pre-configured connections for easy access to company resources, Support for two-factor authentication, Network access control integration, Client firewall, Application firewall, WiFi security features and pros including Easy to set up and use, Stable and reliable connections, Good encryption and security features, Integrates with Active Directory, Works on multiple platforms.

On the other hand, Sidestep is a Business & Commerce product tagged with live-chat, email-ticketing, selfservice, customer-support.

Its standout features include Live chat, Email ticketing, AI-powered self-service, Mobile app integration, CRM integrations, Automation & macros, Team inbox & shared queues, Customizable chat widget, Canned responses, Visitor tracking, and it shines with pros like Easy to use interface, Very customizable, Good value for money, Great AI automation features, Mobile app for agents, Lots of integrations, Good reporting.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Securepoint VPN Client

Securepoint VPN Client

Securepoint VPN Client is a VPN software used to securely connect to corporate networks over the internet. It encrypts traffic and allows remote access to private networks and resources.

Categories:
vpn encryption remote-access secure-connection

Securepoint VPN Client Features

  1. Secure VPN connections using IPSec or SSL protocols
  2. Split tunneling for routing only corporate traffic through the VPN
  3. Pre-configured connections for easy access to company resources
  4. Support for two-factor authentication
  5. Network access control integration
  6. Client firewall
  7. Application firewall
  8. WiFi security features

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Stable and reliable connections

Good encryption and security features

Integrates with Active Directory

Works on multiple platforms

Cons

Limited configuration options

No support for IKEv2 VPN protocol

Only allows 2 concurrent VPN connections

No custom application filtering rules


Sidestep

Sidestep

Sidestep is a customer support software that allows companies to easily integrate live chat, email ticketing, and AI-powered self-service into their website and mobile apps. It aims to provide exceptional customer experiences.

Categories:
live-chat email-ticketing selfservice customer-support

Sidestep Features

  1. Live chat
  2. Email ticketing
  3. AI-powered self-service
  4. Mobile app integration
  5. CRM integrations
  6. Automation & macros
  7. Team inbox & shared queues
  8. Customizable chat widget
  9. Canned responses
  10. Visitor tracking

Pricing

  • Subscription-Based

Pros

Easy to use interface

Very customizable

Good value for money

Great AI automation features

Mobile app for agents

Lots of integrations

Good reporting

Cons

Can be pricey for larger teams

No phone support

No video chat