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ServBay vs Zarafa

A side-by-side look at ServBay and Zarafa. For an in-depth review of either product, follow the links below.

ServBay

ServBay

Business & Commerce

ServBay is a customer service software that allows companies to manage customer interactions across multiple channels like email, live chat, phone calls, and social media from a unified interface. It includes features like ticketing, knowledge base, automation workflows, and analytics.

ticketingknowledge-baseautomationanalyticscustomer-support
Zarafa

Zarafa

Office & Productivity

Zarafa is an open source groupware suite that includes email, calendars, contacts, tasks and more. It aims to be a full-featured Exchange alternative for businesses and organizations.

emailcalendarcontactsopen-sourcegroupware

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