sevDesk vs Billingmaker

Struggling to choose between sevDesk and Billingmaker? Both products offer unique advantages, making it a tough decision.

sevDesk is a Business & Commerce solution with tags like help-desk, ticket-system, knowledge-base, email-support, slas, reporting.

It boasts features such as Ticket Management, Knowledge Base, Email Piping, SLA Management, Reporting, Multi-Brand Support, Multi-Channel Support (Email, Web, API), Role-based Access Control, REST API, Custom Fields, Notifications and pros including Open source and free, Easy to use and intuitive interface, Good feature set for a free tool, Active development community, Integrates with many other tools via API, Self-hosted, so you control the data.

On the other hand, Billingmaker is a Business & Commerce product tagged with billing, invoicing, payments, accounting.

Its standout features include Customizable invoice templates, Multi-currency support, Time tracking tools, Expense reporting, Recurring invoices, Online payment acceptance, and it shines with pros like Cloud-based for easy access, Designed for small to midsize businesses, Streamlines billing and invoicing processes, Integrates with various payment gateways.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

sevDesk

sevDesk

sevDesk is an open-source help desk and customer support ticket system. It allows companies to provide customer support and manage inquiries through a web-based platform. Key features include ticket management, knowledge base, email piping, SLAs and reporting.

Categories:
Business & Commerce Customer Service & Support
help-desk ticket-system knowledge-base email-support slas reporting

SevDesk Features

  1. Ticket Management
  2. Knowledge Base
  3. Email Piping
  4. SLA Management
  5. Reporting
  6. Multi-Brand Support
  7. Multi-Channel Support (Email, Web, API)
  8. Role-based Access Control
  9. REST API
  10. Custom Fields
  11. Notifications

Pricing

  • Open Source

Pros

Open source and free

Easy to use and intuitive interface

Good feature set for a free tool

Active development community

Integrates with many other tools via API

Self-hosted, so you control the data

Cons

Lacks some advanced features of paid tools

Mobile app is limited

Can be resource intensive to host yourself

Limited native reporting capabilities

Billingmaker

Billingmaker

Billingmaker is a cloud-based billing and invoicing software designed for small to midsize businesses. It allows users to easily create professional invoices, track payments, manage recurring invoices, and accept online payments. Key features include customizable invoice templates, multi-currency support, time tracking tools and expense reporting.

Categories:
Business & Commerce Billing & Invoicing
billing invoicing payments accounting

Billingmaker Features

  1. Customizable invoice templates
  2. Multi-currency support
  3. Time tracking tools
  4. Expense reporting
  5. Recurring invoices
  6. Online payment acceptance

Pricing

  • Subscription-Based

Pros

Cloud-based for easy access

Designed for small to midsize businesses

Streamlines billing and invoicing processes

Integrates with various payment gateways

Cons

Limited reporting and analytics features

May lack advanced functionality for larger businesses

Potential learning curve for non-technical users