sevDesk vs Billingmaker

Struggling to choose between sevDesk and Billingmaker? Both products offer unique advantages, making it a tough decision.

sevDesk is a Business & Commerce solution with tags like help-desk, ticket-system, knowledge-base, email-support, slas, reporting.

It boasts features such as Ticket Management, Knowledge Base, Email Piping, SLA Management, Reporting, Multi-Brand Support, Multi-Channel Support (Email, Web, API), Role-based Access Control, REST API, Custom Fields, Notifications and pros including Open source and free, Easy to use and intuitive interface, Good feature set for a free tool, Active development community, Integrates with many other tools via API, Self-hosted, so you control the data.

On the other hand, Billingmaker is a Business & Commerce product tagged with billing, invoicing, payments, accounting.

Its standout features include Customizable invoice templates, Multi-currency support, Time tracking tools, Expense reporting, Recurring invoices, Online payment acceptance, and it shines with pros like Cloud-based for easy access, Designed for small to midsize businesses, Streamlines billing and invoicing processes, Integrates with various payment gateways.

Feature	sevDesk	Billingmaker
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

sevDesk

Description: sevDesk is an open-source help desk and customer support ticket system. It allows companies to provide customer support and manage inquiries through a web-based platform. Key features include ticket management, knowledge base, email piping, SLAs and reporting.

Billingmaker

Description: Billingmaker is a cloud-based billing and invoicing software designed for small to midsize businesses. It allows users to easily create professional invoices, track payments, manage recurring invoices, and accept online payments. Key features include customizable invoice templates, multi-currency support, time tracking tools and expense reporting.

Key Features Comparison

sevDesk Features

• Ticket Management
• Knowledge Base
• Email Piping
• SLA Management
• Reporting
• Multi-Brand Support
• Multi-Channel Support (Email, Web, API)
• Role-based Access Control
• REST API
• Custom Fields
• Notifications

Billingmaker Features

• Customizable invoice templates
• Multi-currency support
• Time tracking tools
• Expense reporting
• Recurring invoices
• Online payment acceptance

Pros & Cons Analysis

sevDesk

Pros

• Open source and free
• Easy to use and intuitive interface
• Good feature set for a free tool
• Active development community
• Integrates with many other tools via API
• Self-hosted, so you control the data

Cons

• Lacks some advanced features of paid tools
• Mobile app is limited
• Can be resource intensive to host yourself
• Limited native reporting capabilities

Billingmaker

Pros

• Cloud-based for easy access
• Designed for small to midsize businesses
• Streamlines billing and invoicing processes
• Integrates with various payment gateways

Cons

• Limited reporting and analytics features
• May lack advanced functionality for larger businesses
• Potential learning curve for non-technical users

Pricing Comparison

sevDesk

• Open Source

Billingmaker

• Subscription-Based