sevDesk vs Siwapp

Struggling to choose between sevDesk and Siwapp? Both products offer unique advantages, making it a tough decision.

sevDesk is a Business & Commerce solution with tags like help-desk, ticket-system, knowledge-base, email-support, slas, reporting.

It boasts features such as Ticket Management, Knowledge Base, Email Piping, SLA Management, Reporting, Multi-Brand Support, Multi-Channel Support (Email, Web, API), Role-based Access Control, REST API, Custom Fields, Notifications and pros including Open source and free, Easy to use and intuitive interface, Good feature set for a free tool, Active development community, Integrates with many other tools via API, Self-hosted, so you control the data.

On the other hand, Siwapp is a Business & Commerce product tagged with open-source, selfhosted, php, javascript.

Its standout features include Create and send professional invoices, Accept online payments, Generate financial reports, Track expenses, Manage customers and products, Multi-language and multi-currency support, Recurring invoices, Partial payments, Tax rates management, Dashboard for overview, Email reminders and notifications, Mobile responsive design, Data export, REST API, and it shines with pros like Free and open source, Self-hosted, Customizable and extensible, User friendly interface, Good reporting features, Active development community.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

sevDesk

sevDesk

sevDesk is an open-source help desk and customer support ticket system. It allows companies to provide customer support and manage inquiries through a web-based platform. Key features include ticket management, knowledge base, email piping, SLAs and reporting.

Categories:
Business & Commerce Customer Service & Support
help-desk ticket-system knowledge-base email-support slas reporting

SevDesk Features

  1. Ticket Management
  2. Knowledge Base
  3. Email Piping
  4. SLA Management
  5. Reporting
  6. Multi-Brand Support
  7. Multi-Channel Support (Email, Web, API)
  8. Role-based Access Control
  9. REST API
  10. Custom Fields
  11. Notifications

Pricing

  • Open Source

Pros

Open source and free

Easy to use and intuitive interface

Good feature set for a free tool

Active development community

Integrates with many other tools via API

Self-hosted, so you control the data

Cons

Lacks some advanced features of paid tools

Mobile app is limited

Can be resource intensive to host yourself

Limited native reporting capabilities

Siwapp

Siwapp

Siwapp is an open source web-based invoicing and billing application. It allows businesses to easily create professional invoices, track payments, manage expenses, and generate financial reports. Siwapp is built with PHP and JavaScript and can be self-hosted on your own server.

Categories:
Business & Commerce Invoicing & Billing
open-source selfhosted php javascript

Siwapp Features

  1. Create and send professional invoices
  2. Accept online payments
  3. Generate financial reports
  4. Track expenses
  5. Manage customers and products
  6. Multi-language and multi-currency support
  7. Recurring invoices
  8. Partial payments
  9. Tax rates management
  10. Dashboard for overview
  11. Email reminders and notifications
  12. Mobile responsive design
  13. Data export
  14. REST API

Pricing

  • Open Source

Pros

Free and open source

Self-hosted

Customizable and extensible

User friendly interface

Good reporting features

Active development community

Cons

Limited support options

Less features than paid alternatives

Requires self-hosting and technical skills

Basic accounting capabilities