sevDesk vs Siwapp

Struggling to choose between sevDesk and Siwapp? Both products offer unique advantages, making it a tough decision.

sevDesk is a Business & Commerce solution with tags like help-desk, ticket-system, knowledge-base, email-support, slas, reporting.

It boasts features such as Ticket Management, Knowledge Base, Email Piping, SLA Management, Reporting, Multi-Brand Support, Multi-Channel Support (Email, Web, API), Role-based Access Control, REST API, Custom Fields, Notifications and pros including Open source and free, Easy to use and intuitive interface, Good feature set for a free tool, Active development community, Integrates with many other tools via API, Self-hosted, so you control the data.

On the other hand, Siwapp is a Business & Commerce product tagged with open-source, selfhosted, php, javascript.

Its standout features include Create and send professional invoices, Accept online payments, Generate financial reports, Track expenses, Manage customers and products, Multi-language and multi-currency support, Recurring invoices, Partial payments, Tax rates management, Dashboard for overview, Email reminders and notifications, Mobile responsive design, Data export, REST API, and it shines with pros like Free and open source, Self-hosted, Customizable and extensible, User friendly interface, Good reporting features, Active development community.

Feature	sevDesk	Siwapp
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

sevDesk

Description: sevDesk is an open-source help desk and customer support ticket system. It allows companies to provide customer support and manage inquiries through a web-based platform. Key features include ticket management, knowledge base, email piping, SLAs and reporting.

Siwapp

Description: Siwapp is an open source web-based invoicing and billing application. It allows businesses to easily create professional invoices, track payments, manage expenses, and generate financial reports. Siwapp is built with PHP and JavaScript and can be self-hosted on your own server.

Key Features Comparison

sevDesk Features

• Ticket Management
• Knowledge Base
• Email Piping
• SLA Management
• Reporting
• Multi-Brand Support
• Multi-Channel Support (Email, Web, API)
• Role-based Access Control
• REST API
• Custom Fields
• Notifications

Siwapp Features

• Create and send professional invoices
• Accept online payments
• Generate financial reports
• Track expenses
• Manage customers and products
• Multi-language and multi-currency support
• Recurring invoices
• Partial payments
• Tax rates management
• Dashboard for overview
• Email reminders and notifications
• Mobile responsive design
• Data export
• REST API

Pros & Cons Analysis

sevDesk

Pros

• Open source and free
• Easy to use and intuitive interface
• Good feature set for a free tool
• Active development community
• Integrates with many other tools via API
• Self-hosted, so you control the data

Cons

• Lacks some advanced features of paid tools
• Mobile app is limited
• Can be resource intensive to host yourself
• Limited native reporting capabilities

Siwapp

Pros

• Free and open source
• Self-hosted
• Customizable and extensible
• User friendly interface
• Good reporting features
• Active development community

Cons

• Limited support options
• Less features than paid alternatives
• Requires self-hosting and technical skills
• Basic accounting capabilities

Pricing Comparison

sevDesk

• Open Source

Siwapp

• Open Source