Sharekits vs HelpRange

Struggling to choose between Sharekits and HelpRange? Both products offer unique advantages, making it a tough decision.

Sharekits is a Social & Communications solution with tags like file-sharing, social-media, crossplatform.

It boasts features such as Drag-and-drop interface, Share files, images, links, etc., Share across multiple platforms and social networks, Simple and easy to use and pros including Free and open source, Easy sharing across platforms, Simple interface, Lightweight and fast.

On the other hand, HelpRange is a Business & Commerce product tagged with knowledge-base, live-chat, help-desk, customer-support.

Its standout features include Knowledge base to create and organize help articles, Live chat to interact with customers in real-time, Help desk to manage and respond to support tickets, Customer self-service portal, SLA and response time management, Canned responses to quickly answer common questions, Real-time analytics and reports, and it shines with pros like Intuitive and easy to use, Great knowledge base capabilities, Multiple support channels - chat, email, social, Helpful canned responses feature, Good value for money.

Feature	Sharekits	HelpRange
Overall Score	N/A	N/A
Primary Category	Social & Communications	Business & Commerce

Product Overview

Sharekits

Description: Sharekits is a free open-source platform that allows users to easily share files, images, links, and more across multiple platforms and social networks. It has a simple drag-and-drop interface to upload content and share to destinations like Facebook, Twitter, WhatsApp, email, and more.

HelpRange

Description: HelpRange is a customer service software that provides knowledge base, live chat, and help desk features to assist companies in delivering excellent customer support. It allows companies to easily create help articles, interact with customers in real-time through chat, and manage support tickets.

Key Features Comparison

Sharekits Features

• Drag-and-drop interface
• Share files, images, links, etc.
• Share across multiple platforms and social networks
• Simple and easy to use

HelpRange Features

• Knowledge base to create and organize help articles
• Live chat to interact with customers in real-time
• Help desk to manage and respond to support tickets
• Customer self-service portal
• SLA and response time management
• Canned responses to quickly answer common questions
• Real-time analytics and reports

Pros & Cons Analysis

Sharekits

Pros

• Free and open source
• Easy sharing across platforms
• Simple interface
• Lightweight and fast

Cons

• Limited customization options
• Not many advanced features
• Relies on third-party APIs

HelpRange

Pros

• Intuitive and easy to use
• Great knowledge base capabilities
• Multiple support channels - chat, email, social
• Helpful canned responses feature
• Good value for money

Cons

• Mobile app could be better
• Some limitations in free plan
• Ticket automation is limited
• Lacks advanced reporting features

Pricing Comparison

Sharekits

• Open Source
• Free

HelpRange

• Free
• Freemium
• Subscription-Based