Struggling to choose between Sidestep and iTivity SSH Manager? Both products offer unique advantages, making it a tough decision.
Sidestep is a Business & Commerce solution with tags like live-chat, email-ticketing, selfservice, customer-support.
It boasts features such as Live chat, Email ticketing, AI-powered self-service, Mobile app integration, CRM integrations, Automation & macros, Team inbox & shared queues, Customizable chat widget, Canned responses, Visitor tracking and pros including Easy to use interface, Very customizable, Good value for money, Great AI automation features, Mobile app for agents, Lots of integrations, Good reporting.
On the other hand, iTivity SSH Manager is a Network & Admin product tagged with ssh, remote-access, session-management.
Its standout features include Centralized SSH key management, Granular access controls and permissions, Session recording and auditing, Alerts for suspicious activity, AD/LDAP integration, Role-based access control (RBAC), MFA and identity management, Desktop client and web-based UI, and it shines with pros like Improves SSH security and compliance, Increases visibility into SSH activity, Simplifies SSH key management, Enables control over SSH access, Integrates with existing infrastructure, Detailed monitoring and reporting.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Sidestep is a customer support software that allows companies to easily integrate live chat, email ticketing, and AI-powered self-service into their website and mobile apps. It aims to provide exceptional customer experiences.
iTivity SSH Manager is a secure SSH client that provides centralized control and auditing of SSH keys and sessions. It enables administrators to manage, monitor and record SSH access across an organization.