Sidestep vs Securepoint VPN Client

Struggling to choose between Sidestep and Securepoint VPN Client? Both products offer unique advantages, making it a tough decision.

Sidestep is a Business & Commerce solution with tags like live-chat, email-ticketing, selfservice, customer-support.

It boasts features such as Live chat, Email ticketing, AI-powered self-service, Mobile app integration, CRM integrations, Automation & macros, Team inbox & shared queues, Customizable chat widget, Canned responses, Visitor tracking and pros including Easy to use interface, Very customizable, Good value for money, Great AI automation features, Mobile app for agents, Lots of integrations, Good reporting.

On the other hand, Securepoint VPN Client is a Security & Privacy product tagged with vpn, encryption, remote-access, secure-connection.

Its standout features include Secure VPN connections using IPSec or SSL protocols, Split tunneling for routing only corporate traffic through the VPN, Pre-configured connections for easy access to company resources, Support for two-factor authentication, Network access control integration, Client firewall, Application firewall, WiFi security features, and it shines with pros like Easy to set up and use, Stable and reliable connections, Good encryption and security features, Integrates with Active Directory, Works on multiple platforms.

Feature	Sidestep	Securepoint VPN Client
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Security & Privacy

Product Overview

Sidestep

Description: Sidestep is a customer support software that allows companies to easily integrate live chat, email ticketing, and AI-powered self-service into their website and mobile apps. It aims to provide exceptional customer experiences.

Securepoint VPN Client

Description: Securepoint VPN Client is a VPN software used to securely connect to corporate networks over the internet. It encrypts traffic and allows remote access to private networks and resources.

Key Features Comparison

Sidestep Features

• Live chat
• Email ticketing
• AI-powered self-service
• Mobile app integration
• CRM integrations
• Automation & macros
• Team inbox & shared queues
• Customizable chat widget
• Canned responses
• Visitor tracking

Securepoint VPN Client Features

• Secure VPN connections using IPSec or SSL protocols
• Split tunneling for routing only corporate traffic through the VPN
• Pre-configured connections for easy access to company resources
• Support for two-factor authentication
• Network access control integration
• Client firewall
• Application firewall
• WiFi security features

Pros & Cons Analysis

Sidestep

Pros

• Easy to use interface
• Very customizable
• Good value for money
• Great AI automation features
• Mobile app for agents
• Lots of integrations
• Good reporting

Cons

• Can be pricey for larger teams
• No phone support
• No video chat

Securepoint VPN Client

Pros

• Easy to set up and use
• Stable and reliable connections
• Good encryption and security features
• Integrates with Active Directory
• Works on multiple platforms

Cons

• Limited configuration options
• No support for IKEv2 VPN protocol
• Only allows 2 concurrent VPN connections
• No custom application filtering rules

Pricing Comparison

Sidestep

• Subscription-Based

Securepoint VPN Client

• Subscription-Based