Simplehelp vs AnyDesk

Struggling to choose between Simplehelp and AnyDesk? Both products offer unique advantages, making it a tough decision.

Simplehelp is a Business & Commerce solution with tags like live-chat, help-desk, customer-support, small-business.

It boasts features such as Live chat, Help desk ticketing, Knowledge base, Visitor tracking, Chatbots, Team inbox, Mobile apps and pros including Easy to use, Affordable pricing, Good for small businesses, Multiple chat widgets, Customizable interface.

On the other hand, AnyDesk is a Remote Work & Education product tagged with remote-desktop, screen-sharing, remote-support, remote-access.

Its standout features include Remote desktop access, File transfer, VPN tunneling, Multi-monitor support, Drawing tools, Address book, Unattended access, Session recording, and it shines with pros like Fast and lightweight, Easy to use interface, Strong encryption, Cross-platform compatibility, Free for personal use.

Feature	Simplehelp	AnyDesk
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Remote Work & Education

Product Overview

Simplehelp

Description: SimpleHelp is a lightweight live chat and help desk software designed for small businesses. It allows companies to communicate with website visitors in real-time via chat widgets and manage customer support tickets.

AnyDesk

Description: AnyDesk is a fast and lightweight remote desktop software that allows users to securely access computers and other devices remotely. It works across all major operating systems like Windows, macOS, Linux and mobile platforms.

Key Features Comparison

Simplehelp Features

• Live chat
• Help desk ticketing
• Knowledge base
• Visitor tracking
• Chatbots
• Team inbox
• Mobile apps

AnyDesk Features

• Remote desktop access
• File transfer
• VPN tunneling
• Multi-monitor support
• Drawing tools
• Address book
• Unattended access
• Session recording

Pros & Cons Analysis

Simplehelp

Pros

• Easy to use
• Affordable pricing
• Good for small businesses
• Multiple chat widgets
• Customizable interface

Cons

• Limited features compared to competitors
• Can feel cluttered with many agents
• No call center capabilities
• Third-party integrations cost extra

AnyDesk

Pros

• Fast and lightweight
• Easy to use interface
• Strong encryption
• Cross-platform compatibility
• Free for personal use

Cons

• Limited customization options
• No mobile device support for Linux
• Free version lacks some features like address book

Pricing Comparison

Simplehelp

• Freemium
• Subscription-Based

AnyDesk

• Freemium
• Subscription-Based