Smartsupp vs Trackaview

Struggling to choose between Smartsupp and Trackaview? Both products offer unique advantages, making it a tough decision.

Smartsupp is a Online Services solution with tags like chat, live-chat, customer-service, analytics.

It boasts features such as Real-time chat, Co-browsing, Visitor tracking, Chatbots, Knowledge base, Ticket management, Live chat transcripts, Canned responses, Visitor profiles, Real-time analytics and pros including Easy to use, Great for small businesses, Affordable pricing, Good integration options, Good customer support.

On the other hand, Trackaview is a Online Services product tagged with analytics, tracking, traffic, metrics, dashboard.

Its standout features include Real-time analytics dashboard, Pageview tracking, Bounce rate metrics, Referral source tracking, Visitor geography mapping, Custom event tracking, A/B testing, Funnel visualization, Custom reporting, and it shines with pros like Intuitive and easy to use interface, Detailed visitor analytics and insights, Affordable pricing, Easy implementation, Good customer support.

Feature	Smartsupp	Trackaview
Overall Score	N/A	N/A
Primary Category	Online Services	Online Services

Product Overview

Smartsupp

Description: Smartsupp is a customer support software that allows companies to communicate with website visitors in real-time via chat, audio/video calls, and co-browsing. It offers features like automated greetings, proactive chat invitations, real-time visitor tracking, and analytics.

Trackaview

Description: Trackaview is a web analytics tool that provides insights into website traffic and visitor behavior. It offers easy implementation with JavaScript tracking code and an intuitive dashboard to view metrics like pageviews, bounce rate, referrals, and more.

Key Features Comparison

Smartsupp Features

• Real-time chat
• Co-browsing
• Visitor tracking
• Chatbots
• Knowledge base
• Ticket management
• Live chat transcripts
• Canned responses
• Visitor profiles
• Real-time analytics

Trackaview Features

• Real-time analytics dashboard
• Pageview tracking
• Bounce rate metrics
• Referral source tracking
• Visitor geography mapping
• Custom event tracking
• A/B testing
• Funnel visualization
• Custom reporting

Pros & Cons Analysis

Smartsupp

Pros

• Easy to use
• Great for small businesses
• Affordable pricing
• Good integration options
• Good customer support

Cons

• Limited features compared to competitors
• Can be slow at times
• Mobile app needs improvement
• Lack of advanced analytics

Trackaview

Pros

• Intuitive and easy to use interface
• Detailed visitor analytics and insights
• Affordable pricing
• Easy implementation
• Good customer support

Cons

• Limited customization options
• Less advanced features than some competitors
• Can be complex for non-technical users

Pricing Comparison

Smartsupp

• Freemium
• Subscription-Based

Trackaview

• Freemium
• Subscription-Based