Smartsupp vs zipp.chat

Struggling to choose between Smartsupp and zipp.chat? Both products offer unique advantages, making it a tough decision.

Smartsupp is a Online Services solution with tags like chat, live-chat, customer-service, analytics.

It boasts features such as Real-time chat, Co-browsing, Visitor tracking, Chatbots, Knowledge base, Ticket management, Live chat transcripts, Canned responses, Visitor profiles, Real-time analytics and pros including Easy to use, Great for small businesses, Affordable pricing, Good integration options, Good customer support.

On the other hand, zipp.chat is a Social & Communications product tagged with chat, messaging, online-chat.

Its standout features include Private messaging, Group chats, Media sharing, Custom emojis, User profiles, and it shines with pros like Free to use, Simple and easy to use interface, Good for quick conversations, Allows media sharing.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Smartsupp

Smartsupp

Smartsupp is a customer support software that allows companies to communicate with website visitors in real-time via chat, audio/video calls, and co-browsing. It offers features like automated greetings, proactive chat invitations, real-time visitor tracking, and analytics.

Categories:
Online Services Customer Support
chat live-chat customer-service analytics

Smartsupp Features

  1. Real-time chat
  2. Co-browsing
  3. Visitor tracking
  4. Chatbots
  5. Knowledge base
  6. Ticket management
  7. Live chat transcripts
  8. Canned responses
  9. Visitor profiles
  10. Real-time analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use

Great for small businesses

Affordable pricing

Good integration options

Good customer support

Cons

Limited features compared to competitors

Can be slow at times

Mobile app needs improvement

Lack of advanced analytics

zipp.chat

zipp.chat

zipp.chat is a free online chat platform that allows users to have private and group conversations. It has a minimal interface and focuses on quick conversations rather than long-form discussions.

Categories:
Social & Communications Messaging
chat messaging online-chat

Zipp.chat Features

  1. Private messaging
  2. Group chats
  3. Media sharing
  4. Custom emojis
  5. User profiles

Pricing

  • Freemium

Pros

Free to use

Simple and easy to use interface

Good for quick conversations

Allows media sharing

Cons

Limited features compared to other chat apps

No desktop or mobile apps

Not suitable for long discussions