Smartsupp vs zipp.chat

Struggling to choose between Smartsupp and zipp.chat? Both products offer unique advantages, making it a tough decision.

Smartsupp is a Online Services solution with tags like chat, live-chat, customer-service, analytics.

It boasts features such as Real-time chat, Co-browsing, Visitor tracking, Chatbots, Knowledge base, Ticket management, Live chat transcripts, Canned responses, Visitor profiles, Real-time analytics and pros including Easy to use, Great for small businesses, Affordable pricing, Good integration options, Good customer support.

On the other hand, zipp.chat is a Social & Communications product tagged with chat, messaging, online-chat.

Its standout features include Private messaging, Group chats, Media sharing, Custom emojis, User profiles, and it shines with pros like Free to use, Simple and easy to use interface, Good for quick conversations, Allows media sharing.

Feature	Smartsupp	zipp.chat
Overall Score	N/A	N/A
Primary Category	Online Services	Social & Communications

Product Overview

Smartsupp

Description: Smartsupp is a customer support software that allows companies to communicate with website visitors in real-time via chat, audio/video calls, and co-browsing. It offers features like automated greetings, proactive chat invitations, real-time visitor tracking, and analytics.

zipp.chat

Description: zipp.chat is a free online chat platform that allows users to have private and group conversations. It has a minimal interface and focuses on quick conversations rather than long-form discussions.

Key Features Comparison

Smartsupp Features

• Real-time chat
• Co-browsing
• Visitor tracking
• Chatbots
• Knowledge base
• Ticket management
• Live chat transcripts
• Canned responses
• Visitor profiles
• Real-time analytics

zipp.chat Features

• Private messaging
• Group chats
• Media sharing
• Custom emojis
• User profiles

Pros & Cons Analysis

Smartsupp

Pros

• Easy to use
• Great for small businesses
• Affordable pricing
• Good integration options
• Good customer support

Cons

• Limited features compared to competitors
• Can be slow at times
• Mobile app needs improvement
• Lack of advanced analytics

zipp.chat

Pros

• Free to use
• Simple and easy to use interface
• Good for quick conversations
• Allows media sharing

Cons

• Limited features compared to other chat apps
• No desktop or mobile apps
• Not suitable for long discussions

Pricing Comparison

Smartsupp

• Freemium
• Subscription-Based

zipp.chat

• Freemium