Solve360 vs insightly

Struggling to choose between Solve360 and insightly? Both products offer unique advantages, making it a tough decision.

Solve360 is a Business & Commerce solution with tags like customer-service, ticketing, omnichannel, live-chat.

It boasts features such as Unified inbox, Omnichannel support, SLA management, Knowledge base, Ticketing system, Real-time analytics, Customer segmentation, Automation workflows and pros including Intuitive interface, Scalable, Integrates with CRM, Mobile access, Customizable.

On the other hand, insightly is a Business & Commerce product tagged with crm, sales, marketing, contacts, opportunities.

Its standout features include Contact Management, Lead Tracking, Pipeline Management, Task Management, Email Integration, Reporting and Analytics, and it shines with pros like Intuitive and easy to use interface, Comprehensive CRM feature set, Affordable pricing, Good mobility with mobile apps, Integrates with many other business apps.

Feature	Solve360	insightly
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Solve360

Description: Solve360 is a cloud-based customer service software that helps companies deliver omnichannel customer support. It allows managing customer queries across multiple channels like email, live chat, social media from a unified inbox.

insightly

Description: Insightly is a customer relationship management (CRM) software designed for small and medium businesses. It allows users to manage contacts, track communications, record sales opportunities, schedule tasks, and more to optimize the customer lifecycle.

Key Features Comparison

Solve360 Features

• Unified inbox
• Omnichannel support
• SLA management
• Knowledge base
• Ticketing system
• Real-time analytics
• Customer segmentation
• Automation workflows

insightly Features

• Contact Management
• Lead Tracking
• Pipeline Management
• Task Management
• Email Integration
• Reporting and Analytics

Pros & Cons Analysis

Solve360

Pros

• Intuitive interface
• Scalable
• Integrates with CRM
• Mobile access
• Customizable

Cons

• Steep learning curve
• Limited custom reporting
• Third-party integrations can be tricky
• Lacks phone support

insightly

Pros

• Intuitive and easy to use interface
• Comprehensive CRM feature set
• Affordable pricing
• Good mobility with mobile apps
• Integrates with many other business apps

Cons

• Less customizable than some competitors
• Limited API and developer options
• Basic sales forecasting and analytics

Pricing Comparison

Solve360

• Subscription-Based

insightly

• Freemium
• Subscription-Based