Solve360 vs insightly

Struggling to choose between Solve360 and insightly? Both products offer unique advantages, making it a tough decision.

Solve360 is a Business & Commerce solution with tags like customer-service, ticketing, omnichannel, live-chat.

It boasts features such as Unified inbox, Omnichannel support, SLA management, Knowledge base, Ticketing system, Real-time analytics, Customer segmentation, Automation workflows and pros including Intuitive interface, Scalable, Integrates with CRM, Mobile access, Customizable.

On the other hand, insightly is a Business & Commerce product tagged with crm, sales, marketing, contacts, opportunities.

Its standout features include Contact Management, Lead Tracking, Pipeline Management, Task Management, Email Integration, Reporting and Analytics, and it shines with pros like Intuitive and easy to use interface, Comprehensive CRM feature set, Affordable pricing, Good mobility with mobile apps, Integrates with many other business apps.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Solve360

Solve360

Solve360 is a cloud-based customer service software that helps companies deliver omnichannel customer support. It allows managing customer queries across multiple channels like email, live chat, social media from a unified inbox.

Categories:
Business & Commerce Customer Service
customer-service ticketing omnichannel live-chat

Solve360 Features

  1. Unified inbox
  2. Omnichannel support
  3. SLA management
  4. Knowledge base
  5. Ticketing system
  6. Real-time analytics
  7. Customer segmentation
  8. Automation workflows

Pricing

  • Subscription-Based

Pros

Intuitive interface

Scalable

Integrates with CRM

Mobile access

Customizable

Cons

Steep learning curve

Limited custom reporting

Third-party integrations can be tricky

Lacks phone support

insightly

insightly

Insightly is a customer relationship management (CRM) software designed for small and medium businesses. It allows users to manage contacts, track communications, record sales opportunities, schedule tasks, and more to optimize the customer lifecycle.

Categories:
Business & Commerce Crm
crm sales marketing contacts opportunities

Insightly Features

  1. Contact Management
  2. Lead Tracking
  3. Pipeline Management
  4. Task Management
  5. Email Integration
  6. Reporting and Analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and easy to use interface

Comprehensive CRM feature set

Affordable pricing

Good mobility with mobile apps

Integrates with many other business apps

Cons

Less customizable than some competitors

Limited API and developer options

Basic sales forecasting and analytics