Solve360

Solve360 is a cloud-based customer service software that helps companies deliver omnichannel customer support. It allows managing customer queries across multiple channels like email, live chat, social media from a unified inbox.

Solve360 alternatives ➤

What is Solve360?

Solve360 is a cloud-based customer service software designed to help companies deliver omnichannel customer support. It brings all customer conversations from multiple channels such as email, live chat, social media, and more into a unified inbox.

Key features of Solve360 include:

Unified inbox to manage customer queries across channels
SLA policies and automated workflows for query routing & assignment
Smart canned responses to respond faster
Customer management with unified profiles
Performance analytics for agents and teams
Mobile apps for agents to work on-the-go
Secure integrations with business apps
Omnichannel reporting

Solve360 aims to help customer service teams collaborate better to provide quick and consistent query resolution across channels. With its automation and AI capabilities, it can assist agents in responding faster and resolving more tickets. The software also provides insights to improve agent productivity and enhance customer experience.

Official Links

Official Website
norada.com

The Best Solve360 Alternatives

Top Apps like Solve360

Bitrix24, insightly, TealCRM, Copper CRM, WORKetc CRM are some alternatives to Solve360.

Sugggest an alternative ❐

Bitrix24

Bitrix24 is an all-in-one cloud-based business software that provides tools for project management, customer relationship management (CRM), human resources (HR), team communications, document management, and other critical business operations.Some of the key features of Bitrix24 include:Project management tools for task management, Gantt charts, milestones, time tracking, etc.Sales...

Insightly

Insightly is a cloud-based customer relationship management (CRM) platform designed for small and medium businesses. It aims to provide an easy-to-use system to organize contacts, track communications history, manage leads and opportunities, schedule tasks and events, and gain insights from reports and analytics.Key features of Insightly CRM include:Contact...

TealCRM

TealCRM is an open-source customer relationship management (CRM) software application designed specifically for small and medium-sized businesses. It features a suite of tools to organize and track customers, leads, sales, marketing campaigns, and more.Some key features of TealCRM include:Contact Management - Organize customer data with customized contact profiles...

Copper CRM

Copper CRM is a cloud-based customer relationship management (CRM) software designed to help small and medium sized businesses manage important sales and marketing tasks, including lead generation, prospect tracking, deal management, and customer support.Key features of Copper CRM include:Contact Management: Organize contact details for leads, prospects and customers...

WORKetc CRM

WORKetc CRM is a robust yet easy-to-use customer relationship management platform tailored for small and medium-sized businesses. Here are some key features of WORKetc CRM:Contact Management - Organize all your customer and prospect contact details and interactions in one place. Segment contacts with custom tags.Sales Pipeline - Track...