TealCRM vs Solve360

Struggling to choose between TealCRM and Solve360? Both products offer unique advantages, making it a tough decision.

TealCRM is a Business & Commerce solution with tags like crm, contact-management, lead-tracking, marketing-automation.

It boasts features such as Contact Management, Lead and Opportunity Tracking, Sales Pipeline Management, Marketing Automation, Email Integration, Reporting and Dashboards, Mobile Access, Calendar and Activity Scheduling, Custom Fields and Layouts and pros including Free and open source, Easy to use interface, Customizable features, Integrates with popular apps, Scales with business growth.

On the other hand, Solve360 is a Business & Commerce product tagged with customer-service, ticketing, omnichannel, live-chat.

Its standout features include Unified inbox, Omnichannel support, SLA management, Knowledge base, Ticketing system, Real-time analytics, Customer segmentation, Automation workflows, and it shines with pros like Intuitive interface, Scalable, Integrates with CRM, Mobile access, Customizable.

Feature	TealCRM	Solve360
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

TealCRM

Description: TealCRM is an open-source customer relationship management (CRM) software designed for small and medium-sized businesses. It features tools for contact and account management, sales tracking and reporting, marketing automation, and more.

Solve360

Description: Solve360 is a cloud-based customer service software that helps companies deliver omnichannel customer support. It allows managing customer queries across multiple channels like email, live chat, social media from a unified inbox.

Key Features Comparison

TealCRM Features

• Contact Management
• Lead and Opportunity Tracking
• Sales Pipeline Management
• Marketing Automation
• Email Integration
• Reporting and Dashboards
• Mobile Access
• Calendar and Activity Scheduling
• Custom Fields and Layouts

Solve360 Features

• Unified inbox
• Omnichannel support
• SLA management
• Knowledge base
• Ticketing system
• Real-time analytics
• Customer segmentation
• Automation workflows

Pros & Cons Analysis

TealCRM

Pros

• Free and open source
• Easy to use interface
• Customizable features
• Integrates with popular apps
• Scales with business growth

Cons

• Limited support options
• Less features than paid CRM options
• May require developer skills for advanced customization
• Lacks some enterprise-level capabilities

Solve360

Pros

• Intuitive interface
• Scalable
• Integrates with CRM
• Mobile access
• Customizable

Cons

• Steep learning curve
• Limited custom reporting
• Third-party integrations can be tricky
• Lacks phone support

Pricing Comparison

TealCRM

• Open Source
• Free Community Edition
• Paid Commercial Editions

Solve360

• Subscription-Based