WORKetc CRM vs Solve360

Struggling to choose between WORKetc CRM and Solve360? Both products offer unique advantages, making it a tough decision.

WORKetc CRM is a Business & Commerce solution with tags like cloudbased, customer-relationship-management, small-business, marketing-automation.

It boasts features such as Contact management, Sales pipeline management, Project management, Time tracking, Invoicing, Reporting and analytics, Workflow automation, Mobile app and pros including Comprehensive CRM features, Intuitive user interface, Customizable workflows, Integrated project management, Robust reporting and analytics.

On the other hand, Solve360 is a Business & Commerce product tagged with customer-service, ticketing, omnichannel, live-chat.

Its standout features include Unified inbox, Omnichannel support, SLA management, Knowledge base, Ticketing system, Real-time analytics, Customer segmentation, Automation workflows, and it shines with pros like Intuitive interface, Scalable, Integrates with CRM, Mobile access, Customizable.

Feature	WORKetc CRM	Solve360
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

WORKetc CRM

Description: WORKetc CRM is a cloud-based customer relationship management platform designed for small and medium-sized businesses. It allows users to manage contacts, track sales opportunities, log customer interactions, and automate marketing campaigns.

Solve360

Description: Solve360 is a cloud-based customer service software that helps companies deliver omnichannel customer support. It allows managing customer queries across multiple channels like email, live chat, social media from a unified inbox.

Key Features Comparison

WORKetc CRM Features

• Contact management
• Sales pipeline management
• Project management
• Time tracking
• Invoicing
• Reporting and analytics
• Workflow automation
• Mobile app

Solve360 Features

• Unified inbox
• Omnichannel support
• SLA management
• Knowledge base
• Ticketing system
• Real-time analytics
• Customer segmentation
• Automation workflows

Pros & Cons Analysis

WORKetc CRM

Pros

• Comprehensive CRM features
• Intuitive user interface
• Customizable workflows
• Integrated project management
• Robust reporting and analytics

Cons

• Steep learning curve for some users
• Limited third-party integrations
• Pricing can be expensive for smaller businesses

Solve360

Pros

• Intuitive interface
• Scalable
• Integrates with CRM
• Mobile access
• Customizable

Cons

• Steep learning curve
• Limited custom reporting
• Third-party integrations can be tricky
• Lacks phone support

Pricing Comparison

WORKetc CRM

• Subscription-Based

Solve360

• Subscription-Based