Solve360 vs WORKetc CRM

Struggling to choose between Solve360 and WORKetc CRM? Both products offer unique advantages, making it a tough decision.

Solve360 is a Business & Commerce solution with tags like customer-service, ticketing, omnichannel, live-chat.

It boasts features such as Unified inbox, Omnichannel support, SLA management, Knowledge base, Ticketing system, Real-time analytics, Customer segmentation, Automation workflows and pros including Intuitive interface, Scalable, Integrates with CRM, Mobile access, Customizable.

On the other hand, WORKetc CRM is a Business & Commerce product tagged with cloudbased, customer-relationship-management, small-business, marketing-automation.

Its standout features include Contact management, Sales pipeline management, Project management, Time tracking, Invoicing, Reporting and analytics, Workflow automation, Mobile app, and it shines with pros like Comprehensive CRM features, Intuitive user interface, Customizable workflows, Integrated project management, Robust reporting and analytics.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Solve360

Solve360

Solve360 is a cloud-based customer service software that helps companies deliver omnichannel customer support. It allows managing customer queries across multiple channels like email, live chat, social media from a unified inbox.

Categories:
Business & Commerce Customer Service
customer-service ticketing omnichannel live-chat

Solve360 Features

  1. Unified inbox
  2. Omnichannel support
  3. SLA management
  4. Knowledge base
  5. Ticketing system
  6. Real-time analytics
  7. Customer segmentation
  8. Automation workflows

Pricing

  • Subscription-Based

Pros

Intuitive interface

Scalable

Integrates with CRM

Mobile access

Customizable

Cons

Steep learning curve

Limited custom reporting

Third-party integrations can be tricky

Lacks phone support

WORKetc CRM

WORKetc CRM

WORKetc CRM is a cloud-based customer relationship management platform designed for small and medium-sized businesses. It allows users to manage contacts, track sales opportunities, log customer interactions, and automate marketing campaigns.

Categories:
Business & Commerce Crm
cloudbased customer-relationship-management small-business marketing-automation

WORKetc CRM Features

  1. Contact management
  2. Sales pipeline management
  3. Project management
  4. Time tracking
  5. Invoicing
  6. Reporting and analytics
  7. Workflow automation
  8. Mobile app

Pricing

  • Subscription-Based

Pros

Comprehensive CRM features

Intuitive user interface

Customizable workflows

Integrated project management

Robust reporting and analytics

Cons

Steep learning curve for some users

Limited third-party integrations

Pricing can be expensive for smaller businesses