Sticky Tickets vs Ticketmaster

Struggling to choose between Sticky Tickets and Ticketmaster? Both products offer unique advantages, making it a tough decision.

Sticky Tickets is a Business & Commerce solution with tags like help-desk, ticketing, customer-support.

It boasts features such as Ticket management, Knowledge base, Multiple teams, Email piping, SLAs, Custom fields, Tags, Reports, Integrations, API access and pros including Simple and intuitive interface, Affordable pricing, Good for small teams, Easy to get started, Good basic feature set.

On the other hand, Ticketmaster is a Online Services product tagged with tickets, events, concerts, sports.

Its standout features include Online ticket marketplace, Sell tickets for concerts, sports, theater, etc, Event discovery and browsing, Interactive seat maps, Digital ticket delivery, Mobile app, Social media integration, Analytics and reporting, White-label solutions, API access, and it shines with pros like Huge selection of events and venues, Reliable and secure platform, Convenient digital tickets, Flexible pricing and promotions, Robust event management tools, High visibility for events, Strong brand recognition.

Feature	Sticky Tickets	Ticketmaster
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Online Services

Product Overview

Sticky Tickets

Description: Sticky Tickets is a simple, easy-to-use help desk and customer support software. It allows you to manage customer requests and issues efficiently in one place.

Ticketmaster

Description: Ticketmaster is an online ticket marketplace for selling tickets to concerts, sports events, and other live entertainment shows. It provides a platform for event organizers to sell tickets and for fans to buy tickets conveniently online.

Key Features Comparison

Sticky Tickets Features

• Ticket management
• Knowledge base
• Multiple teams
• Email piping
• SLAs
• Custom fields
• Tags
• Reports
• Integrations
• API access

Ticketmaster Features

• Online ticket marketplace
• Sell tickets for concerts, sports, theater, etc
• Event discovery and browsing
• Interactive seat maps
• Digital ticket delivery
• Mobile app
• Social media integration
• Analytics and reporting
• White-label solutions
• API access

Pros & Cons Analysis

Sticky Tickets

Pros

• Simple and intuitive interface
• Affordable pricing
• Good for small teams
• Easy to get started
• Good basic feature set

Cons

• Limited customization
• No live chat
• Mobile app needs work
• Can feel a bit basic for larger teams

Ticketmaster

Pros

• Huge selection of events and venues
• Reliable and secure platform
• Convenient digital tickets
• Flexible pricing and promotions
• Robust event management tools
• High visibility for events
• Strong brand recognition

Cons

• High fees and service charges
• Limited customer service
• Bots can buy up tickets quickly
• Some lack of transparency in pricing
• Less customizable than self-built platforms
• Data collection concerns

Pricing Comparison

Sticky Tickets

• Freemium
• Subscription-Based

Ticketmaster

• Subscription-Based
• Custom Pricing