Sticky Tickets vs Ticketmaster

Struggling to choose between Sticky Tickets and Ticketmaster? Both products offer unique advantages, making it a tough decision.

Sticky Tickets is a Business & Commerce solution with tags like help-desk, ticketing, customer-support.

It boasts features such as Ticket management, Knowledge base, Multiple teams, Email piping, SLAs, Custom fields, Tags, Reports, Integrations, API access and pros including Simple and intuitive interface, Affordable pricing, Good for small teams, Easy to get started, Good basic feature set.

On the other hand, Ticketmaster is a Online Services product tagged with tickets, events, concerts, sports.

Its standout features include Online ticket marketplace, Sell tickets for concerts, sports, theater, etc, Event discovery and browsing, Interactive seat maps, Digital ticket delivery, Mobile app, Social media integration, Analytics and reporting, White-label solutions, API access, and it shines with pros like Huge selection of events and venues, Reliable and secure platform, Convenient digital tickets, Flexible pricing and promotions, Robust event management tools, High visibility for events, Strong brand recognition.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Sticky Tickets

Sticky Tickets

Sticky Tickets is a simple, easy-to-use help desk and customer support software. It allows you to manage customer requests and issues efficiently in one place.

Categories:
help-desk ticketing customer-support

Sticky Tickets Features

  1. Ticket management
  2. Knowledge base
  3. Multiple teams
  4. Email piping
  5. SLAs
  6. Custom fields
  7. Tags
  8. Reports
  9. Integrations
  10. API access

Pricing

  • Freemium
  • Subscription-Based

Pros

Simple and intuitive interface

Affordable pricing

Good for small teams

Easy to get started

Good basic feature set

Cons

Limited customization

No live chat

Mobile app needs work

Can feel a bit basic for larger teams


Ticketmaster

Ticketmaster

Ticketmaster is an online ticket marketplace for selling tickets to concerts, sports events, and other live entertainment shows. It provides a platform for event organizers to sell tickets and for fans to buy tickets conveniently online.

Categories:
tickets events concerts sports

Ticketmaster Features

  1. Online ticket marketplace
  2. Sell tickets for concerts, sports, theater, etc
  3. Event discovery and browsing
  4. Interactive seat maps
  5. Digital ticket delivery
  6. Mobile app
  7. Social media integration
  8. Analytics and reporting
  9. White-label solutions
  10. API access

Pricing

  • Subscription-Based
  • Custom Pricing

Pros

Huge selection of events and venues

Reliable and secure platform

Convenient digital tickets

Flexible pricing and promotions

Robust event management tools

High visibility for events

Strong brand recognition

Cons

High fees and service charges

Limited customer service

Bots can buy up tickets quickly

Some lack of transparency in pricing

Less customizable than self-built platforms

Data collection concerns