Sticky Tickets
Sticky Tickets is a simple, easy-to-use help desk and customer support software. It allows you to manage customer requests and issues efficiently in one place.
help-desk
ticketing
customer-support
Sticky Tickets: Simple Help Desk Software
Manage customer requests and issues efficiently with Sticky Tickets, a user-friendly help desk and customer support software.
What is Sticky Tickets?
Sticky Tickets is a help desk and customer support software designed for small businesses. It provides a simple, intuitive interface to manage customer requests and issues.
Key features of Sticky Tickets include:
- Ticket management - Create, assign, track and resolve support tickets from customers
- Team inbox - Shared inbox to manage all incoming requests in one place
- Customer database - Store all customer data and history in one central location
- Email integration - Communicate with customers directly via email
- Reporting - Gain insights into your team's performance with reports and metrics
- iOS and Android apps - Manage tickets on-the-go
Sticky Tickets aims to streamline customer support operations for SMBs. Its uncomplicated setup and easy-to-use interface makes it easy for small teams to track, prioritize and solve customer issues efficiently. Customizable ticket fields, macros and automation rules save time for repeated support tasks.
Sticky Tickets Features
Features
- Ticket management
- Knowledge base
- Multiple teams
- Email piping
- SLAs
- Custom fields
- Tags
- Reports
- Integrations
- API access
Pricing
- Freemium
- Subscription-Based
Pros
Simple and intuitive interface
Affordable pricing
Good for small teams
Easy to get started
Good basic feature set
Cons
Limited customization
No live chat
Mobile app needs work
Can feel a bit basic for larger teams
Official Links
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