Ticket Tribe vs Sticky Tickets

Struggling to choose between Ticket Tribe and Sticky Tickets? Both products offer unique advantages, making it a tough decision.

Ticket Tribe is a Business & Commerce solution with tags like help-desk, ticketing, customer-support, customer-service.

It boasts features such as Cloud-based help desk software, Ticket management, Knowledge base, Customer support, Email integration, Reporting and analytics and pros including Easy to use interface, Affordable pricing, Multiple support channels, Mobile app, Custom branding and workflows.

On the other hand, Sticky Tickets is a Business & Commerce product tagged with help-desk, ticketing, customer-support.

Its standout features include Ticket management, Knowledge base, Multiple teams, Email piping, SLAs, Custom fields, Tags, Reports, Integrations, API access, and it shines with pros like Simple and intuitive interface, Affordable pricing, Good for small teams, Easy to get started, Good basic feature set.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Ticket Tribe

Ticket Tribe

Ticket Tribe is a cloud-based help desk and customer service software designed for small businesses. It allows companies to manage customer support tickets, requests, and queries in one centralized platform.

Categories:
help-desk ticketing customer-support customer-service

Ticket Tribe Features

  1. Cloud-based help desk software
  2. Ticket management
  3. Knowledge base
  4. Customer support
  5. Email integration
  6. Reporting and analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Affordable pricing

Multiple support channels

Mobile app

Custom branding and workflows

Cons

Limited automation features

No chatbot integration

Third-party integrations cost extra


Sticky Tickets

Sticky Tickets

Sticky Tickets is a simple, easy-to-use help desk and customer support software. It allows you to manage customer requests and issues efficiently in one place.

Categories:
help-desk ticketing customer-support

Sticky Tickets Features

  1. Ticket management
  2. Knowledge base
  3. Multiple teams
  4. Email piping
  5. SLAs
  6. Custom fields
  7. Tags
  8. Reports
  9. Integrations
  10. API access

Pricing

  • Freemium
  • Subscription-Based

Pros

Simple and intuitive interface

Affordable pricing

Good for small teams

Easy to get started

Good basic feature set

Cons

Limited customization

No live chat

Mobile app needs work

Can feel a bit basic for larger teams