Subiz vs Smartsupp

Struggling to choose between Subiz and Smartsupp? Both products offer unique advantages, making it a tough decision.

Subiz is a Online Services solution with tags like chat, email-marketing, small-business.

It boasts features such as Live chat, Email marketing, Contact management, Analytics, Automation and pros including Easy to use interface, Affordable pricing, Chatbot integration, Multi-channel support.

On the other hand, Smartsupp is a Online Services product tagged with chat, live-chat, customer-service, analytics.

Its standout features include Real-time chat, Co-browsing, Visitor tracking, Chatbots, Knowledge base, Ticket management, Live chat transcripts, Canned responses, Visitor profiles, Real-time analytics, and it shines with pros like Easy to use, Great for small businesses, Affordable pricing, Good integration options, Good customer support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Subiz

Subiz

Subiz is a live chat and email marketing software designed for small businesses. It allows companies to communicate with website visitors in real-time via chat and manage email campaigns.

Categories:
Online Services Live Chat
chat email-marketing small-business

Subiz Features

  1. Live chat
  2. Email marketing
  3. Contact management
  4. Analytics
  5. Automation

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Affordable pricing

Chatbot integration

Multi-channel support

Cons

Limited customization options

No phone support

Lack of advanced email marketing features

Smartsupp

Smartsupp

Smartsupp is a customer support software that allows companies to communicate with website visitors in real-time via chat, audio/video calls, and co-browsing. It offers features like automated greetings, proactive chat invitations, real-time visitor tracking, and analytics.

Categories:
Online Services Customer Support
chat live-chat customer-service analytics

Smartsupp Features

  1. Real-time chat
  2. Co-browsing
  3. Visitor tracking
  4. Chatbots
  5. Knowledge base
  6. Ticket management
  7. Live chat transcripts
  8. Canned responses
  9. Visitor profiles
  10. Real-time analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use

Great for small businesses

Affordable pricing

Good integration options

Good customer support

Cons

Limited features compared to competitors

Can be slow at times

Mobile app needs improvement

Lack of advanced analytics