SugarCRM vs Big Boss

Struggling to choose between SugarCRM and Big Boss? Both products offer unique advantages, making it a tough decision.

SugarCRM is a Business & Commerce solution with tags like crm, sales, marketing, support, customers, leads.

It boasts features such as Contact Management, Lead Management, Opportunity Tracking, Sales Forecasting, Marketing Campaigns, Customer Support, Reporting and Dashboards, Customization and Integration and pros including Open source and free, Highly customizable, Scales for large deployments, Third-party integrations, Mobile access.

On the other hand, Big Boss is a Business & Commerce product tagged with asset-tracking, license-management, procurement-planning, reporting.

Its standout features include Asset tracking, License management, Procurement planning, Reporting, and it shines with pros like Open source, Customizable, Scalable, Good reporting features.

Feature	SugarCRM	Big Boss
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

SugarCRM

Description: SugarCRM is an open-source customer relationship management platform used by sales, marketing, and support teams to organize, track, and communicate with customers and leads. It includes features like contact management, opportunity tracking, reporting, and customization.

Big Boss

Description: Big Boss is an open-source IT asset and inventory management software. It allows organizations to track hardware and software assets across multiple locations and departments. Key features include asset tracking, license management, procurement planning, and reporting.

Key Features Comparison

SugarCRM Features

• Contact Management
• Lead Management
• Opportunity Tracking
• Sales Forecasting
• Marketing Campaigns
• Customer Support
• Reporting and Dashboards
• Customization and Integration

Big Boss Features

• Asset tracking
• License management
• Procurement planning
• Reporting

Pros & Cons Analysis

SugarCRM

Pros

• Open source and free
• Highly customizable
• Scales for large deployments
• Third-party integrations
• Mobile access

Cons

• Steep learning curve
• Fragmented modules
• Limited native marketing automation
• Can be expensive for enterprise edition

Big Boss

Pros

• Open source
• Customizable
• Scalable
• Good reporting features

Cons

• Steep learning curve
• Limited support options
• Requires technical expertise to set up and manage

Pricing Comparison

SugarCRM

• Open Source
• Subscription-Based

Big Boss

• Open Source