SugarCRM
SugarCRM is an open-source customer relationship management platform used by sales, marketing, and support teams to organize, track, and communicate with customers and leads. It includes features like contact management, opportunity tracking, reporting, and customization.
crm
sales
marketing
support
customers
leads
SugarCRM: Open-Source Customer Relationship Management Platform
SugarCRM is an open-source customer relationship management platform used by sales, marketing, and support teams to organize, track, and communicate with customers and leads. It includes features like contact management, opportunity tracking, reporting, and customization.
What is SugarCRM?
SugarCRM is an open-source customer relationship management (CRM) platform designed for sales, marketing, and support teams to organize, track, and communicate with customers and sales leads. First launched in 2004 by SugarCRM Inc, SugarCRM aims to provide an affordable and flexible alternative to proprietary CRM suites.
Some key features of SugarCRM include:
- Contact Management - Organize contact details for individuals and companies in one place. Track relationships, interactions, and deal histories.
- Opportunity Tracking - Track sales opportunities through customizable pipelines. Set deal stages, probabilities, expected close dates.
- Marketing Campaigns - Plan, launch, and track marketing campaigns. Track campaign ROI and contact interactions.
- Reporting & Dashboards - Generate reports on sales performance, lead conversion, account management and more. Display real-time metrics on dashboards.
- Email Integration - Connect email to track interactions and communicate right within SugarCRM.
- Custom Fields & Modules - Adapt SugarCRM with custom fields, modules, and process workflows for your sales process.
- Mobile Access - Access SugarCRM on-the-go through native iOS and Android apps.
- Third-Party Integration - Extend functionality by integrating popular applications like Google Workspace, Dropbox, and OneDrive.
- Security Controls - Apply role-based access controls, audit logs, and data encryption to protect customer data.
With an intuitive interface and extensive capabilities, SugarCRM makes it easy for sales and marketing teams to increase productivity, improve visibility into the sales funnel, and enhance customer experiences through a single CRM platform.
SugarCRM Features
Features
- Contact Management
- Lead Management
- Opportunity Tracking
- Sales Forecasting
- Marketing Campaigns
- Customer Support
- Reporting and Dashboards
- Customization and Integration
Pricing
- Open Source
- Subscription-Based
Pros
Open source and free
Highly customizable
Scales for large deployments
Third-party integrations
Mobile access
Cons
Steep learning curve
Fragmented modules
Limited native marketing automation
Can be expensive for enterprise edition
Official Links
The Best SugarCRM Alternatives
Top Business & Commerce and Crm and other similar apps like SugarCRM
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Agentads is a customer relationship management and sales software specifically designed for real estate agents and brokers to help manage their business and deals more efficiently. Some key features of Agentads include:Contact Management - Organize all your leads, clients, partners in one place with extensive filtering to easily segment your...
Icomplete CRM
iComplete CRM is a cloud-based customer relationship management (CRM) platform aimed at small and medium-sized businesses. It provides a suite of tools to organize contacts, track sales opportunities, manage tasks and activities, and gain insights through reports and dashboards.Key features of iComplete CRM include:Contact Management: Organize customer and prospect details...
KiteDesk FIND
KiteDesk FIND is a comprehensive search engine optimization and website auditing suite designed to help businesses and marketers improve their online visibility and website performance.Key features include:Detailed website crawler that maps out site structure and pagesAnalysis of meta tags, content, and links to surface optimization opportunitiesSocial media audits across leading...
Big Boss
Big Boss is an open-source IT asset and inventory management software designed to help organizations track and manage their hardware and software assets. It provides a centralized database to store information on all IT assets including computers, monitors, networking equipment, peripherals, software licenses, and more.Key features of Big Boss include:Asset...
SimpleCRM
SimpleCRM is a cloud-based customer relationship management (CRM) software designed for small businesses. It provides an intuitive interface to manage contacts, track interactions with leads and customers, view sales pipelines, and run marketing campaigns.Key features of SimpleCRM include:Contact Management - Organize customer and prospect contact details including names, companies, emails,...
Jesubi
Jesubi is an open-source business intelligence and data visualization tool for creating interactive dashboards, charts, and reports. It features an easy-to-use drag-and-drop interface that allows users without technical skills to quickly analyze data and share insights.Key capabilities and benefits of Jesubi include:Intuitive visual interface to visualize data from multiple sources...
Membrain
Membrain is an intuitive and feature-rich mind mapping and brainstorming software. It enables individuals and teams to visually organize ideas, brainstorm concepts, structure projects, and more using flexible mind maps.With Membrain, users can create colorful and interactive mind maps using images, attachments, comments, tags, task lists and more. It's easy...
SalesScreen
SalesScreen is a cloud-based customer relationship management (CRM) platform optimized for small to medium-sized B2B sales teams. With SalesScreen, sales reps can manage their entire sales pipeline in one place for improved visibility and forecasting.Key features of SalesScreen CRM include:Contact Management - Organize all your prospects and customers in one...
PlanPlusOnline
PlanPlus Online is a cloud-based project planning and management software designed for teams to plan and track their projects in an efficient manner. It provides users with interactive Gantt charts allowing easy scheduling and visualization of project timelines. Some key features of PlanPlus Online:Interactive Gantt charts for project schedulingPortfolio management...
Damnlist
Damnlist is a free and open source to-do list and personal task manager application for Windows, macOS, Linux, iOS, and Android. It provides a simple interface to create multiple customizable lists and organize tasks, notes, and due dates.Key features of Damnlist include:Create unlimited to-do lists for different purposes like personal,...
TaskPutty
TaskPutty is a user-friendly and customizable task management application for Windows. It helps users stay organized by providing various tools to manage tasks, set reminders, track time, and boost everyday productivity.With an intuitive interface, TaskPutty allows users to easily create categorized task lists and subtasks. Custom tags and priorities can...
Zendesk Sell
Zendesk Sell is a cloud-based customer relationship management (CRM) platform designed specifically for sales teams to organize, track, and grow sales. It brings together email, phone calls, meetings, social media conversations, and more to build better business relationships.Key features of Zendesk Sell include:Lead and deal tracking to monitor progress through...
LeadOutcome
LeadOutcome is a robust yet easy-to-use lead management and sales automation platform for small to medium-sized businesses. It brings together the core features needed to capture leads, nurture them with targeted content, score leads, route them to the right sales reps, and close deals faster.Key features include:Lead capture forms and...
Bxp software
BXP software is a comprehensive business management and accounting solution designed for small and mid-sized businesses. It includes a wide range of features and tools to manage key business operations and workflows.For accounting, BXP offers general ledger, accounts payable, accounts receivable, bank reconciliation, invoicing, expense tracking, financial reporting, and more....
BizRun
BizRun is an all-in-one business management software designed specifically for entrepreneurs, freelancers, consultants, and small business owners. It provides a variety of integrated tools to help you efficiently run all aspects of your business from one centralized platform.Key features of BizRun include:Invoicing - Create professional invoices, track payments, automate reminders,...
Basix
Basix is an open-source alternative database management software to Microsoft Access. Like Access, Basix provides an intuitive graphical user interface that allows non-technical users to easily create and manage relational databases, build customizable forms and reports, write SQL queries without coding, analyze data, and more.Some key features of Basix include:Intuitive...
Salesfully
salesfully is a cloud-based customer relationship management (CRM) and sales automation software designed especially for small and medium-sized businesses. salesfully aims to streamline the entire sales process in one easy-to-use platform to help companies close more deals and grow revenue.Key features of salesfully include:Contact Management - Organize all your contacts...
FreeCRM
FreeCRM is an open-source web-based customer relationship management (CRM) software. It provides a suite of tools to help businesses manage essential CRM processes including:Contact Management - Store all customer contact details and interactions in one place.Lead and Opportunity Tracking - Track leads and sales opportunities through the pipeline.Sales Forecasting -...
Oracle EBS
Oracle E-Business Suite (EBS) is a comprehensive suite of integrated business applications for organizations of all sizes. It delivers advanced capabilities across enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM), and business intelligence (BI).Key capabilities and benefits of Oracle EBS include:Financial management - General ledger, accounts...
VisionFlow
VisionFlow is a powerful yet user-friendly no-code business process management (BPM) and workflow automation platform. It enables organizations to visually map, analyze, improve, and automate complex business processes without the need for coding.With an intuitive drag-and-drop interface, VisionFlow makes it easy for non-technical users to model workflows using a vast...
CompanyHub CRM
CompanyHub CRM is a cloud-based customer relationship management (CRM) platform designed specifically for small and medium-sized businesses. It provides a variety of features to help companies manage sales pipelines, track customer interactions, and gain insights from data.Key features of CompanyHub CRM include:Contact Management - Store all customer and prospect contact...
Fortifi
Fortifi is a comprehensive cybersecurity awareness and training platform used by organizations to educate employees on cyber threats and build a human firewall. The software uses interactive and engaging content like videos, games, quizzes, and simulated phishing attacks to train users on critical topics:Identifying phishing attacksCreating strong passwordsAvoiding social engineering...
Ace of Sales
Ace of Sales is a cloud-based customer relationship management (CRM) and sales automation software designed specifically for small businesses. It aims to provide an all-in-one solution to simplify and automate key aspects of the sales process.Key features of Ace of Sales include: Contact Management: Organize your contacts and interactions into...
CRM One
CRM One is a cloud-based customer relationship management (CRM) software designed specifically for small businesses. It aims to provide an easy-to-use CRM platform to help small teams organize contacts, track interactions across channels, manage deals and opportunities, and gain insights from customer data to strengthen relationships.Key features of CRM One...
BlueCamroo
BlueCamroo is a free, open-source video conferencing platform that allows users to make high-definition video and audio calls for meetings, webinars, interviews, and more. It was created as an open-source alternative to proprietary software like Zoom, Cisco Webex, and GoToMeeting.Some key features of BlueCamroo include:HD video and audio - Supports...
Wakeupsales
Wakeupsales is a comprehensive sales engagement and enablement platform built to help sales development representatives (SDRs), business development representatives (BDRs), account executives, and sales leaders drive more pipeline and revenue.Key features include:Lead Enrichment - Enhance lead records with additional data from over 200 online sourcesCadence Building - Create targeted multi-channel...
Zigihub
ZigiHub is an open-source alternative to GitHub that allows developers to host and manage Git repositories for version control. Some key features of ZigiHub include:Public and private repositories with granular user and team permissionsIssue tracking, pull requests, wiki, project boards for agile developmentCode review tools with inline comments and approvalsCI/CD...
Account Plan
Account Plan is a personal budgeting and financial planning software application designed to help regular consumers take control of their finances. It allows users to link all their financial accounts, including bank, loan, investment, and credit card accounts, to track and categorize all account transactions and spending in one easy-to-use...
KPI.Com
KPI.com is a SaaS business intelligence and analytics solution designed to help organizations measure, monitor, and manage key performance indicators (KPIs). With an easy-to-use interface, KPI.com makes it simple to track metrics across all business functions to gain actionable insights.Some key features of KPI.com include:Customizable dashboards to visualize important KPIsFlexible...
Impact CRM
Impact CRM is a cloud-based customer relationship management (CRM) platform optimized for small and medium-sized businesses. It provides a centralized interface to manage all customer interactions including leads, accounts, contacts, opportunities, and customer service cases.Key features of Impact CRM include:Contact Management - Organize all your contacts and accounts in one...
Canias ERP
Canias ERP is a comprehensive enterprise resource planning (ERP) software solution developed and sold by Industrial Application Software (IAS), a Turkish software company founded in 1987. Canias ERP provides a range of integrated modules to manage key business processes including:Manufacturing and production planningSupply chain and procurementWarehouse and inventory managementFinance and...
InfoFlo
InfoFlo is an open-source workflow management software designed specifically for data-intensive applications. It provides a visual programming environment that allows users to build complex workflows without coding to process, analyze, and visualize large volumes of data.Some key features of InfoFlo include:Drag-and-drop interface to visually construct workflowsOver 400 pre-built components and...
Composity CRM
Composity CRM is a cloud-based customer relationship management (CRM) platform optimized for small to medium-sized businesses. It provides a suite of tools to help organize contacts, interactions with leads and customers, sales opportunities, and gain insights through analytics.Key features of Composity CRM include:Contact Management - Store all contact details including...
Myphoner
myphoner is a VoIP (Voice over Internet Protocol) software that enables users to make free phone calls over the internet. It works by assigning the user a virtual phone number, allowing them to call landlines and mobile phones around the world.Some key features of myphoner include:Provides a free virtual phone...
Zimplu CRM
Zimplu CRM is a cloud-based customer relationship management (CRM) platform designed specifically for small and medium-sized businesses. It provides a centralized interface to manage all customer interactions and data in one place to better understand customers and meet their needs.Key features of Zimplu CRM include:Contact Management - Store all customer...
WorkforceTrack.com
WorkforceTrack.com is a comprehensive cloud-based workforce management platform designed to help businesses efficiently manage employees, schedules, time and attendance tracking, labor forecasting, compliance, and more. The software provides powerful yet easy-to-use tools to optimize staffing levels, increase productivity, control labor costs, and ensure compliance with labor regulations.Key features of WorkforceTrack.com...
Chili Sales
Chili Sales is a cloud-based customer relationship management (CRM) and sales platform designed for small and medium-sized businesses. It allows companies to organize their sales pipeline, track customer interactions, manage contacts, automate tasks, and more.Some key features of Chili Sales include:Contact Management: Store all contact details including leads, customers, partners...
Vivorental
Vivorental is an online vacation rental marketplace founded in 2008. It provides an alternative to hotels by allowing homeowners, property managers, and landlords to list their spaces for rent on a short-term basis.With Vivorental, local hosts can create listings for their spaces like apartments, guest suites, cabins and cottages, tiny...
Marketable
Marketable is an intuitive marketing software designed specifically for small and medium-sized businesses. It combines essential marketing tools like email marketing, social media management, website analytics, surveys, landing pages, and more on one user-friendly platform.Marketable helps SMBs manage their digital marketing efforts with ease. It provides professional, eye-catching templates for...
Liid
Liid is a robust yet easy-to-use customer relationship management (CRM) platform designed for small and medium-sized businesses. It consolidates all customer and prospect information and interactions in one centralized location, enabling sales and marketing teams to effectively nurture leads, close deals faster, and provide outstanding customer service.Key features of Liid...
Soffront CRM
Soffront CRM is an open-source, self-hosted customer relationship management (CRM) platform. It is designed to help businesses manage interactions and build relationships with prospects and customers.Some key features of Soffront CRM include:Contact Management - Organize contact details for individuals and companies. Track relationships, interactions, notes, files, and more for each...
PipelineDeals
PipelineDeals is a cloud-based customer relationship management (CRM) and sales pipeline software designed for small to medium-sized businesses. Some key features of PipelineDeals include:Visual sales pipeline management - PipelineDeals allows you to visually create, manage, and analyze your sales funnel by tagging and categorizing deals into different sales stages.Contact and...
