What is JoForceCRM?
JoForceCRM is an open-source customer relationship management (CRM) application built on the Force.com platform from Salesforce. It offers many standard CRM features for small to medium-sized businesses, including:
- Contact and account management
- Opportunity tracking
- Task and activity logging
- Reports and dashboards
- Email integration
- Customer support tools
- Mobile access
- Customization using Force.com
As an open-source application, JoForceCRM is free to download and use. It provides a basic packaged CRM system for any company looking to organize sales pipelines, contacts, accounts without investing in an expensive enterprise-level platform. The open-source model also allows for community contributions and customizations using the Force.com development platform.
While JoForceCRM lacks some complex features offered by Salesforce itself and other commercial CRMs, it provides an affordable starting point for SMBs new to CRM. And its open-source license and Force.com foundation give it significant room for growth beyond the out-of-the-box feature set.