SuiteCRM
SuiteCRM is an open-source customer relationship management (CRM) software that helps businesses manage customer and sales data. It features contact management, opportunity tracking, sales forecasts, customer support, marketing campaigns, and reporting.
opensource
customer-relationship-management
contact-management
opportunity-tracking
sales-forecasts
customer-support
marketing-campaigns
reporting
SuiteCRM: Open-Source CRM for Customer Management
SuiteCRM is an open-source customer relationship management (CRM) software that helps businesses manage customer and sales data. It features contact management, opportunity tracking, sales forecasts, customer support, marketing campaigns, and reporting.
What is SuiteCRM?
SuiteCRM is an open-source customer relationship management (CRM) software designed for businesses of all sizes. Based on the popular CRM platform SugarCRM, SuiteCRM continues to incorporate the latest innovations and best practices to help companies manage customer relationships.
Some key features of SuiteCRM include:
- Contact Management - Organize all your prospect and customer information in one place. Track details like name, company, email, phone, address, and custom fields.
- Opportunity Tracking - Manage your sales pipeline by tracking opportunities from lead to close. Set stages, probabilities, expected revenue and update opportunity details.
- Sales Forecasting - Get projections on your sales funnel based on the opportunities in your pipeline. Identify high probability deals.
- Marketing Campaigns - Plan, execute and track marketing campaigns. Track campaign metrics like cost, number of contacts, responses generated.
- Customer Support - Manage support tickets, identify recurring issues, and improve customer satisfaction.
- Reporting & Dashboards - Analyze performance with reports and dashboards for contacts, opportunities, sales, campaigns and more. Identify trends.
- Mobile Access - Access your CRM data from iOS and Android mobile devices to manage contacts, opportunities and accounts from anywhere.
With robust customer management capabilities and an intuitive interface, SuiteCRM helps businesses streamline processes, improve customer relationships and enable sales teams to effectively manage pipelines and close more deals.
SuiteCRM Features
Features
- Contact Management
- Lead Management
- Opportunity Tracking
- Sales Forecasting
- Marketing Campaigns
- Customer Support
- Reporting and Analytics
Pricing
- Open Source
- Subscription-Based
Pros
Open source and free
Highly customizable
Scalable and extensible
Large community support
Integrates with many systems
Cons
Steep learning curve
Can be complex to set up
Limited native mobile apps
Not as feature rich as paid CRMs
Official Links
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