DokaCRM

DokaCRM

DokaCRM is an open-source customer relationship management (CRM) software designed for small and medium-sized businesses. It provides sales, marketing, and customer service functionality in a user-friendly web-based interface.
crm sales marketing open-source

DokaCRM: Open-Source CRM Software for Small & Medium Businesses

DokaCRM is an open-source customer relationship management (CRM) software designed for small and medium-sized businesses. It provides sales, marketing, and customer service functionality in a user-friendly web-based interface.

What is DokaCRM?

DokaCRM is an open-source customer relationship management (CRM) software designed specifically for small and medium-sized businesses. It provides a variety of features to help organize sales, marketing, and customer service operations through an intuitive web-based interface.

Key features of DokaCRM include contact and account management, opportunity and lead tracking, sales pipeline visualization, email integration, calendar and events, reporting and dashboards, campaign management, and more. It can be customized to match specific business workflows and processes.

As an open source CRM software, DokaCRM is completely free to download, install, and use. It relies on third-party hosting so does require a hosting provider to deploy and access over the internet. The software is web-based so users can access it from any device through a web browser. It can also be self-hosted on own servers.

DokaCRM focuses on usability and simplicity principles in its design. It provides extensive capabilities for a free CRM but has an interface that is easy to navigate. The software is regularly updated by its open source community of developers and contributors.

Overall, DokaCRM is ideal for small businesses and teams that need full-featured CRM capabilities on a limited budget. Its open source model provides a no-cost way to manage essential sales and customer data.

DokaCRM Features

Features

  1. Contact Management
  2. Lead Management
  3. Opportunity Management
  4. Activity Tracking
  5. Email Integration
  6. Reporting and Dashboards
  7. Calendar
  8. Custom Fields
  9. Role-based Access Control

Pricing

  • Open Source
  • Free

Pros

Open source and free

User friendly interface

Customizable

Integrates with other apps

Good for small businesses

Cons

Limited features compared to paid CRMs

Lacks some advanced functionality

Can be slow with large databases

Limited support options

Official Links


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