SugarCRM vs DokaCRM

Struggling to choose between SugarCRM and DokaCRM? Both products offer unique advantages, making it a tough decision.

SugarCRM is a Business & Commerce solution with tags like crm, sales, marketing, support, customers, leads.

It boasts features such as Contact Management, Lead Management, Opportunity Tracking, Sales Forecasting, Marketing Campaigns, Customer Support, Reporting and Dashboards, Customization and Integration and pros including Open source and free, Highly customizable, Scales for large deployments, Third-party integrations, Mobile access.

On the other hand, DokaCRM is a Business & Commerce product tagged with crm, sales, marketing, open-source.

Its standout features include Contact Management, Lead Management, Opportunity Management, Activity Tracking, Email Integration, Reporting and Dashboards, Calendar, Custom Fields, Role-based Access Control, and it shines with pros like Open source and free, User friendly interface, Customizable, Integrates with other apps, Good for small businesses.

Feature	SugarCRM	DokaCRM
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

SugarCRM

Description: SugarCRM is an open-source customer relationship management platform used by sales, marketing, and support teams to organize, track, and communicate with customers and leads. It includes features like contact management, opportunity tracking, reporting, and customization.

DokaCRM

Description: DokaCRM is an open-source customer relationship management (CRM) software designed for small and medium-sized businesses. It provides sales, marketing, and customer service functionality in a user-friendly web-based interface.

Key Features Comparison

SugarCRM Features

• Contact Management
• Lead Management
• Opportunity Tracking
• Sales Forecasting
• Marketing Campaigns
• Customer Support
• Reporting and Dashboards
• Customization and Integration

DokaCRM Features

• Contact Management
• Lead Management
• Opportunity Management
• Activity Tracking
• Email Integration
• Reporting and Dashboards
• Calendar
• Custom Fields
• Role-based Access Control

Pros & Cons Analysis

SugarCRM

Pros

• Open source and free
• Highly customizable
• Scales for large deployments
• Third-party integrations
• Mobile access

Cons

• Steep learning curve
• Fragmented modules
• Limited native marketing automation
• Can be expensive for enterprise edition

DokaCRM

Pros

• Open source and free
• User friendly interface
• Customizable
• Integrates with other apps
• Good for small businesses

Cons

• Limited features compared to paid CRMs
• Lacks some advanced functionality
• Can be slow with large databases
• Limited support options

Pricing Comparison

SugarCRM

• Open Source
• Subscription-Based

DokaCRM

• Open Source
• Free