CiviCRM icon

CiviCRM

CiviCRM is open source customer relationship management (CRM) software designed for non-profit and civic organizations. It helps manage contacts, track donations, organize events, send emails, manage memberships, and more in an integrated system.

What is CiviCRM?

CiviCRM is an open source constituent relationship management (CRM) software designed specifically for non-profit and civic organizations. It helps these organizations manage relationships with constituents, including donors, activists, volunteers, paid staff, affiliate organizations, and the communities they serve.

Some of the key features of CiviCRM include:

  • Contact Management - Comprehensively track details like demographics, interactions, contributions, memberships, event registrations, grants, case records, relationships, activities, and communication preferences for each contact.
  • Membership Management - Manage renewals, membership levels, payment reminders, online joins and renewals.
  • Event Management - Events and online event registration, participant record management, waitlists, custom event templates.
  • Email Marketing - Send emails to contacts based on groups, manage opt-outs, automated mailings based on actions or inaction, and detailed email analytics.
  • Reporting - Hundreds of detailed reports on contacts, donors, mailings, events, memberships, activities, and contributions
  • Donation Management - Record donations or in-kind contributions, send automated tax receipts, manage pledges, handle recurring donations, and track all financial data.
  • Volunteer Management - Track volunteer availability, skills and interests. Record hours and manage opportunities.
  • Campaigns - Create and manage surveys, petitions and campaigns. Send and track responses, link to activities like donations and events.
  • Grants Management - Track grant applications and awards, manage grants workflows and requirements, record funded and requested amounts and grant relationships.

As open source software, CiviCRM is community developed and freely available. It is designed to be easily customized to meet the specific needs of advocacy, nonprofit, political, and other civic-sector organizations. The software integrates seamlessly with content management systems like WordPress and Drupal to provide a robust web presence.

The Best CiviCRM Alternatives

Top Apps like CiviCRM

Odoo, Salesforce, Streak CRM, Mautic, GoCRM, TidyHQ, Zoho CRM, SugarCRM, Galette, Crust CRM, EspoCRM , Agile CRM, Nationbuilder, Freshsales, Charitable, Lekker.io, Corteza CRM, Revv Online Fundraising Platform, openCRX, DejaOffice PC CRM, HuHoKa, Onesheet CRM, NetHunt CRM, OnCourse Automation, OptinMonster, Highrise, Keep My Friends, OnePageCRM, X2CRM, DigitalCRM, Fresh Vine, Centrium CRM, Batchbook, Keela, IBM Silverpop, Spin CRM, SalesSeek, Banckle CRM, Heap CRM, Lead Zeppelin CRM, Ofuz, MindaClient, DokaCRM, InteliDoc, mymediationsoftware.com, SaaS-Tenant Framework, Client Book CRM, Gobot, Ivyleads, icomplete CRM, Big Boss, Jesubi, Ninjodo CRM, Zephyr CRM, bxp software, FreeCRM, CompanyHub CRM, Fortifi, Ace of Sales, CRM One, Wakeupsales, KPI.Com, WorkforceTrack.com, Chili Sales, Vivorental, Marketable are some alternatives to CiviCRM.

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