What is GoCRM?
GoCRM is a cloud-based customer relationship management (CRM) software designed specifically for small and medium-sized businesses. It provides a variety of features to help companies manage customer and prospect data, interactions, leads, deals, and other business processes.
Key features of GoCRM include:
- Contact Management - Store all customer and prospect information and interactions in one easily accessible place. Track contact details, communications history, notes, documents, custom fields, and more.
- Lead Management - Capture new leads from your website, landing pages, events, etc. Track lead status, assign to sales reps, score leads based on quality and other factors.
- Deal Tracking - Move new prospects through a sales pipeline by creating deals/opportunities. Define sales stages and track each deal's value, probability of close, status changes, activities, and tasks.
- Sales Automation - Set up workflow rules and reminders to keep deals moving. Auto-assign tasks, get notifications when deals change status, easily log calls and other activities.
- Email Integration - Sync email conversations between your email app and individual contacts or deals within GoCRM for quick access and reference.
- Reporting & Dashboards - Get real-time insight into sales performance through visual reports and dashboards highlighting leads, deals, activities, conversion rates, and more helpful metrics.
- CRM Mobile App - Access contacts, calendars, reminders and other info on-the-go through native apps for both Android and iOS.
Overall, GoCRM aims to provide an affordable, easy-to-use CRM to help companies optimize sales processes, boost productivity, and improve customer interactions.